Hotel Front Desk Night Auditor

The Inn at Gig Harbor; Gig Harbor (WA); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Health insurance

401(k) vesting

Bonuses

Paid time off

Vacation days

Job summary

The Inn at Gig Harbor in Gig Harbor, WA is seeking a Night Auditor who loves people, delivers top-notch guest service, and has bookkeeping experience. The position offers overnight hours with a flexible schedule and the chance to join a professional hospitality team.

Responsibilities include auditing financial records, handling reservations and check-ins, generating reports, and supporting front desk operations. Proficiency with computers and accounting software is required.

Qualifications

• Experience in hospitality or guest services preferred
• Some college preferred; high school diploma or equivalent required
• Proficiency with computers and reservation/accounting software

Responsibilities

• Verify, audit, and reconcile financial records such as room charges and transactions.
• Ensure guests have a pleasant stay and assist with needs.
• Handle reservations, check-ins, inquiries, and guest complaints.
• Prepare daily/weekly/monthly reports for the general manager and department heads.
• Coordinate with housekeeping and security; process service requests.

Skills

Customer service

Communication

Computer skills

Education

High School Diploma or equivalent

Some college

Tools

Reservation software

Accounting software

Job description

The Inn at Gig Harbor • Gig Harbor, WA, US

Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!

• Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
• Make sure every hotel guest has a pleasant stay
• Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
• Process additional administrative, bookkeeping. and accounting procedures as required
• Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
• Some college is preferred but a high school diploma or equivalent is required
• Experience in the hospitality industry or guest services is preferred, but not required
• Proficiency with computers is required; experience with reservation and accounting software is desired
• Requires a flexible schedule that allows for overnight shift hours
• Great communications. and excellent customer service skills are required

Compensation

$19.50 hourly

The Inn at Gig Harbor brings a cozy and relaxing ambiance and outstanding service, combined with the adventurous style of the Pacific Northwest. The Inn’s premier location positions you just 10 minutes from waterfront dining, harbor activities, and the Gateway to the Olympic Peninsula.

We offer great benefits.

• Health insurance and an option for group insurance, like dental, hospital, and indemnity
• 5% matching 401(k) vestment program
• Quarterly project-based bonuses
• Paid time off and 7 vacation days with time and a half

It's a great company to work for and a great hotel to be a part of.