Hotel Front Desk Associate

Greenville Embassy Suites; Tulsa (OK); On-site; USD 16,000 - 23,000; Part time

Benefits offered by this job

401(k) match

Health insurance

Paid time off

DailyPay

Tuition reimbursement

Discount programs

Wellness programs

Job summary

Atrium Hospitality is seeking a Front Desk Associate at the Tulsa Renaissance in Tulsa, OK. You will manage guest check-ins/outs with warmth and precision, and ensure a welcoming, smooth experience for guests.

You will train new team members, promptly resolve guest issues, and keep the lobby ready for guests while supporting daily tasks like events and business center assistance.

Qualifications

• Customer service experience.
• Experience in hospitality or leadership preferred.
• High school diploma or equivalent.
• Ability to lift 50 lbs and stand for prolonged periods.
• Tech-savvy with hotel systems.

Responsibilities

• Oversee front desk operations and act as the go-to problem solver for guests and teammates.
• Handle guest check-ins and check-outs with warmth and accuracy.
• Support and train new front desk team members.
• Resolve guest issues quickly and professionally.
• Assist with daily tasks like event sheet distribution, business center support, and keeping the lobby guest-ready.

Skills

Customer service

Hospitality leadership

Hotel systems

Physical stamina

Education

High school diploma

Tools

PMS (Property Management System)

Job description

Hotel : Tulsa Renaissance

6808 South 107th East Ave.

Tulsa, OK 74133

Part time

Compensation Range : $14.50/hr. bi-weekly

Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.

What's in it for you?

• Career Growth & Learning - 40% of our management hires are internal promotions!
• Invest in Your Future - 401(k) plan with company match.
• Comprehensive Health Coverag e - Medical, dental, and vision insurance options.
• Paid Time Off & Vacation - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
• Perks That Fit Your Life - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
• Purpose & Impact - Make a difference through Atrium's community service and volunteer programs.

Job Description

What You Will Do

• Oversee front desk operations and step in as the go-to problem solver for guests and teammates alike.
• Handle guest check-ins and check-outs with accuracy, warmth, and just the right amount of charm.
• Support and train new front desk team members-you're the friendly coach they'll thank later.
• Resolve guest issues quickly and professionally (bonus points if they leave smiling).
• Help manage daily tasks like event sheet distribution, business center support, and keeping the lobby guest-ready.

What We Are Looking For

• Customer service experience - You've got the people skills and patience to keep things running smoothly.
• Experience in hospitality or leadership (preferred) - This isn't your first rodeo, and it shows.
• High school diploma or equivalent - Because communication, math, and common sense is key.
• Tech savvy enough to use hotel systems with confidence - No one wants to be stuck at the front desk with a frozen screen.
• Able to lift 50 lbs and stay on your feet - This role keeps you moving, literally.

Why Atrium:

Hear it from Maria O. : For anyone considering a career with Atrium, I highly recommend it. The company is big on internal promotions, and there are always opportunities to grow, whether it happens right away or down the road.

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Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

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