Hotel Front Desk Concierge - Guest Services

VALENCIA GROUP; San Antonio (TX); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, Life insurance

Paid Time Off

Paid Community Service Days

Job summary

Valencia Valencia Riverwalk is seeking a Front Desk Associate to warmly welcome guests, assist with reservations, handle inquiries, process payments, and maintain a clean reception area. You will answer phones, transfer calls, and collaborate with team members to ensure smooth arrivals and departures.

Ideal candidates have a High School diploma or higher, strong communication skills, and the ability to multitask in a fast-paced hospitality setting.

Qualifications

• Excellent guest service mindset and professional demeanor.
• Ability to handle payments and reservations accurately.
• Comfort with multiple computer programs and front desk software.

Responsibilities

• Check guests in and out of the hotel.
• Confirm credit and payment methods at check-in.
• Balance and prepare shift paperwork; balance bank daily.
• Respond to guest inquiries and coordinate with departments.

Skills

Verbal communication

Written communication

Teamwork

Multitasking

Guest service

Time management

Education

High School Diploma

GED

Accredited Courses

Tools

Computers & applications

Job description

Valencia Valencia Riverwalk is seeking a Front Desk Associate to warmly welcome guests, assist with reservations, handle inquiries, process payments, and maintain a clean reception area. You will answer phones, transfer calls, and collaborate with team members to ensure smooth arrivals and departures.

Ideal candidates have a High School diploma or higher, strong communication skills, and the ability to multitask in a fast-paced hospitality setting.