Hotel Front Desk Attendant

Woodspring Suites Davenport; Davenport (FL); On-site; USD 17,047 - 24,280; Part time

Job summary

WizeHire, Inc is seeking a part-time Hotel Front Desk Attendant for their location in Davenport, Florida. The candidate will be the first point of contact for guests, ensuring a positive experience while handling check-ins and check-outs. Responsibilities include greeting guests, managing the registration process, balancing cash, and coordinating with housekeeping. Flexibility to work evenings, weekends, and holidays is required, along with basic computer skills and a focus on customer service. Compensation is $15 per hour.

Qualifications

• Availability to work flexible schedules, including weekends and holidays.
• Physical ability to stand, walk, and lift up to 25 pounds as needed.
• Experience in hospitality or customer service is preferred.

Responsibilities

• Greet guests and manage the registration process.
• Balance cash at the end of each shift and generate reports.
• Operate the hotel switchboard, answer inquiries.
• Manage guest check-ins and check-outs appropriately.
• Coordinate with housekeeping and maintenance on guest concerns.

Skills

Customer service skills

Multitasking

Communication

Basic computer skills

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft PowerPoint

Job description

Woodspring Suites Davenport • Davenport , FL , US

Description

We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property’s vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience.

Responsibilities

• Greet guests and patrons to find out their room needs as well as the reason for their visit and manage the registration process
• Balance cash at the end of each shift and generate reports for the next shift.
• Operate the hotel switchboard, answer inquiries, and transfer calls as needed.
• Manage guest check-ins and check-outs appropriately
• Coordinate with housekeeping and maintenance to address and resolve guest concerns promptly.

Qualifications

• This is a part-time position. Hours are 3 pm-11 pm and some overnights 11 pm-7 am. Must be able to work both shifts.
• Availability to work flexible schedules, including weekends and holidays.
• Physical ability to stand, walk, and lift up to 25 pounds as needed.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Experience in hospitality or customer service is preferred but not required.
• Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint

Compensation

$15 hourly