Hotel Front Desk Attendant

WizeHire, Inc; Foley (AL); On-site; USD 15,911 - 22,661; Part time

Job summary

Hampton Inn Foley, AL is looking for an enthusiastic Hotel Front Desk Attendant. You will be the first point of contact for guests, managing check-ins and check-outs and ensuring a positive experience. Responsibilities include balancing cash, providing information about hotel amenities, and contacting housekeeping for issues. Preferred candidates have customer service experience. Compensation is $14 per hour, with flexible scheduling including weekends and holidays.

Qualifications

• Availability to work flexible schedules, including weekends and holidays.
• Physical ability to stand, walk, and lift up to 25 pounds as needed.
• Experience in hospitality or customer service is preferred but not required.

Responsibilities

• Balance cash at the end of each shift and generate reports.
• Manage guest check-ins and check-outs appropriately.
• Provide guests with information about hotel amenities and dining.

Skills

Proficiency in internet software

Microsoft Excel

Communication skills

Customer service skills

Job description

We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property’s vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience.

Responsibilities

• Balance cash at the end of each shift and generate reports for the next shift.
• Manage guest check-ins and check-outs appropriately.
• Provide guests with information about hotel amenities, dining, and travel directions.
• Contact housekeeping and/or maintenance departments when a problem is reported and perform basic maintenance to minimize out of order rooms.
• Welcome guests warmly, determine their needs, and manage the registration process.

Qualifications

• Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint.
• Availability to work flexible schedules, including weekends and holidays.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Physical ability to stand, walk, and lift up to 25 pounds as needed.
• Experience in hospitality or customer service is preferred but not required.

Compensation: $14 per hour