Hotel Front Desk Agent (Part-Time) – Guest Service & MOD

Automatic Data Processing, Inc.; Fresno (CA); In loco; USD 21.000 - 26.000; Part-time

Descrizione del lavoro

Automatic Data Processing, Inc. is seeking a Front Desk Associate for Fresno, CA. The role handles guest check-in/out, information services, and reservation support in a part-time capacity.

The position requires strong English communication, a polished appearance, and the ability to work varied shifts including weekends and holidays. Proficiency with computers and a brand-ready operation is expected.

Competenze

• High school diploma or equivalent.
• Ability to speak fluent English.
• Strong computer and typing skills, tech-savvy.
• Stand for long periods behind the desk and front office areas.
• Willing to work weekends, and/or holidays and all shifts.

Mansioni

• Provide prompt, friendly, courteous, and professional guest service.
• Ability to perform check-in / check-out of hotel guests in a timely and professional manner.
• Act as the Manager on Duty (MOD) when scheduled.
• Register guests, issue room keys, provide information on hotel services, local area and room location.
• Answer phones in a prompt and courteous manner.
• Upsell rooms where possible to maximize hotel revenue.
• Be proficient on the use of the Property Management System.
• Completion of all brand trainings for their discipline.

Conoscenze

Excellent communication

Customer service

Pleasant personality

Team player

Good listener

Professional appearance

Formazione

High school diploma or equivalent

Descrizione del lavoro

Automatic Data Processing, Inc. is seeking a Front Desk Associate for Fresno, CA. The role handles guest check-in/out, information services, and reservation support in a part-time capacity.

The position requires strong English communication, a polished appearance, and the ability to work varied shifts including weekends and holidays. Proficiency with computers and a brand-ready operation is expected.