Hotel Front Desk Agent - Guest Experience

Remington Hotels; Scottsdale (AZ); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Job summary

Remington Hotels is seeking a motivated Front Desk Associate for our Scottsdale property to warmly greet guests, handle check-in/out, and manage daily front desk operations on-site. You will post charges, maintain accurate records, and support reservations with special requests.

Ideal candidates exhibit strong guest service, flexible schedules (including nights and weekends), and reliable teamwork. Training on Front Office systems will be provided to ensure smooth operations in a busy hotel

Qualifications

• Strong guest service orientation and teamwork.
• Ability to work varied schedules including nights, weekends and holidays.
• Proficient with front office systems and accurate cash handling.

Responsibilities

• Greet and check guests in and out promptly and professionally.
• Post charges accurately and promptly.
• Operate Front Office system for daily transactions.
• Manage cash, checks, and credit card payments securely.
• Review reservations with special requests and block rooms accordingly.
• Understand hotel rates, discounts, and cancellation/relocation procedures.

Skills

Guest service

Cash handling

Communication

Team player

Flexibility

Tools

Front Office system

Job description

Remington Hotels is seeking a motivated Front Desk Associate for our Scottsdale property to warmly greet guests, handle check-in/out, and manage daily front desk operations on-site. You will post charges, maintain accurate records, and support reservations with special requests.

Ideal candidates exhibit strong guest service, flexible schedules (including nights and weekends), and reliable teamwork. Training on Front Office systems will be provided to ensure smooth operations in a busy hotel