Hotel Front Desk Agent — Guest Check-In & Reservations

remingtonhotelscareers; Costa Mesa (CA); On-site; USD 31,000 - 45,000; Full time

Job summary

Remington Hotels is seeking a Front Desk Associate in Costa Mesa, CA to greet guests, check them in and out promptly, and assist with pre-registration and room blocks as needed. You will handle charges accurately, maintain front office systems, process payments and manage reservations, including same-day bookings and cancellations following policy.

The role requires a strong work ethic, team spirit, and flexibility to work nights, weekends and holidays in an in-office environment with standard

Qualifications

• Front desk experience in hospitality preferred.
• Ability to handle cash and daily transactions accurately.
• Familiarity with front office computer systems or registration procedures.

Responsibilities

• Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel.
• Assist in pre-registration and blocking of reservations when necessary.
• Promptly, accurately and efficiently know how and where to post all charges.
• Have complete working knowledge of Front Office computer or manual system, including daily transactions.
• Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
• Review reservations with special requests and block rooms accordingly.
• Know hotel rates, discounts and how to handle each.
• Be knowledgeable of reservations and procedures, including how to take same day reservations and follow cancellation/relocation procedures.

Skills

High work ethic

Self-initiative

Team player

Flexible schedule

Customer service

Job description

Remington Hotels is seeking a Front Desk Associate in Costa Mesa, CA to greet guests, check them in and out promptly, and assist with pre-registration and room blocks as needed. You will handle charges accurately, maintain front office systems, process payments and manage reservations, including same-day bookings and cancellations following policy.

The role requires a strong work ethic, team spirit, and flexibility to work nights, weekends and holidays in an in-office environment with standard