Front Desk Guest Services Agent

remingtonhotelscareers; San Diego (CA); On-site; USD 26,000 - 28,000; Full time

Job summary

Remington Hotels Careers in San Diego is seeking a personable Front Desk Agent to greet guests, check them in and out promptly, assist with pre-registration, and block reservations when needed.

You will post charges, handle cash and card payments, and maintain a solid working knowledge of front office procedures and rate discounts. The role may require nights, weekends, and holidays, and teamwork is essential to deliver great guest experiences.

Qualifications

• Experience in guest check-in/out and pre-registration.
• Accurate cash handling and multi-method payments.
• Knowledge of front office systems or manual processing.
• Ability to handle same-day reservations and cancellations.
• Understanding of hotel rates and discounts.

Responsibilities

• Greet guests and check them in/out promptly and professionally.
• Post charges accurately and efficiently.
• Manage cash and payments from guests.
• Review reservations and block rooms as needed.
• Handle same-day reservations and cancellations.
• Understand rates, discounts and related procedures.

Skills

Guest service

Cash handling

Reservations

Front desk operations

Team player

Tools

Front Office software

Job description

Remington Hotels Careers in San Diego is seeking a personable Front Desk Agent to greet guests, check them in and out promptly, assist with pre-registration, and block reservations when needed.

You will post charges, handle cash and card payments, and maintain a solid working knowledge of front office procedures and rate discounts. The role may require nights, weekends, and holidays, and teamwork is essential to deliver great guest experiences.