Hotel Front Desk Agent

Fnmm Llc; Utah; On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive hourly pay

Employee discounts

Paid training

Flexible scheduling

Opportunities for advancement

Job summary

Fnmm Llc is seeking a friendly Front Desk Agent for the morning shift at our Utah-area hotel. You will greet guests, check them in and out, answer calls, manage reservations, and provide information on local attractions.

The ideal candidate has strong communication, customer service, and multitasking abilities, plus basic computer skills and a professional appearance. Morning shift runs 7:00 AM–3:00 PM, with weekends and holidays as needed; training provided.

Qualifications

• High school diploma or equivalent.
• Previous hotel or customer service experience preferred.
• Strong communication and customer service skills.
• Basic computer knowledge and ability to learn hotel software.
• Professional appearance and dependable attendance.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet and welcome guests with a positive attitude.
• Check guests in and out quickly and accurately.
• Answer phone calls and respond to guest questions.
• Manage reservations and room assignments.
• Process payments and maintain guest records.
• Communicate with housekeeping and maintenance teams.
• Handle guest concerns professionally and efficiently.
• Provide information about hotel amenities and local attractions.
• Keep the front desk and lobby area clean and organized.

Skills

Customer service

Communication

Organization

Problem-solving

Attention to detail

Teamwork

Education

High school diploma or equivalent

Job description

Job Description

Job Description

We are looking for a friendly, organized, and professional Front Desk Agent to join our hotel team for the morning shift. The ideal candidate will provide excellent guest service, handle front desk operations efficiently, and help create a welcoming experience for all guests.

Job Title

Hotel Front Desk Agent – Morning Shift

Schedule

Morning Shift: 7:00 AM – 3:00 PM
Includes weekends and holidays as needed.

Responsibilities

• Greet and welcome guests with a positive attitude


• Check guests in and out quickly and accurately


• Answer phone calls and respond to guest questions


• Manage reservations and room assignments


• Process payments and maintain guest records


• Communicate with housekeeping and maintenance teams


• Handle guest concerns professionally and efficiently


• Provide information about hotel amenities and local attractions


• Keep the front desk and lobby area clean and organized

Requirements

• High school diploma or equivalent


• Previous hotel or customer service experience preferred


• Strong communication and customer service skills


• Basic computer knowledge and ability to learn hotel software


• Professional appearance and dependable attendance


• Ability to multitask in a fast-paced environment

Skills

• Customer service


• Communication


• Organization


• Problem-solving


• Attention to detail


• Teamwork

Benefits

• Competitive hourly pay


• Employee discounts


• Paid training


• Flexible scheduling


• Opportunities for advancement

Pay

Hourly pay based on experience.