Hotel Front Desk

Torgerson's Equipment; Willmar (MN); On-site; USD 26,000 - 36,000; Full time

Job summary

TPI Hospitality's Country Inn & Suites in Willmar, MN is seeking a front desk associate for full-time work with a 32-hour schedule, primarily 3-11pm but with 7am-3pm flexibility. This role emphasizes guest interactions and smooth operations across shifts.

Key duties include greeting guests, answering calls and emails, providing facility information, handling requests and complaints promptly, and maintaining reservations records with accuracy while multitasking in a fast-paced environment.

Responsibilities

• Provide friendly, energetic, and positive interactions with guests
• Answer phone calls, manage emails, and provide information regarding hotel facilities, local attractions, and services
• Handle requests, inquiries, and complaints promptly
• Maintain accurate records of reservations, arrivals, departures, and payments
• Ability to multitask in a fast-paced environment

Job description

Location: Country Inn & Suites, Willmar, MN

Position:Front Desk

Shift:Full-time, (32 hours), 3-11pm preferred but open to 7am-3pm too, Monday-Sunday flexibility needed

Pay:Pay is based on experience

We all matter. We all make a difference. We are TPI.

TPI Hospitality is a nationally recognized company with over 50 years of experience. We own and operate over 25+ hotels and restaurants throughout Minnesota and Florida, including Hilton, Marriott, Margaritaville, Holiday Inn, and more. Our philosophy is to serve our guests, coworkers, and communities to create win-win outcomes.

Key Responsibilities

• Provide friendly, energetic, and positive interactions with guests
• Answer phone calls, manage emails, and provide information regarding hotel facilities, local attractions, and services
• Handle requests, inquiries, and complaints promptly
• Maintain accurate records of reservations, arrivals, departures, and payments
• Ability to multitask in a fast-paced environment

About TPI Hospitality

• Celebrating 50+ years in the industry
• Empowering culture that fosters personal and professional growth
• Opportunities for advancement across 25+ hotels and restaurants in Minnesota and Florida
• Twelve-time nominee for Best Places to Work by the Business Journal
• 401(k) & matching
• Paid Time Off (PTO) & Holiday Pay
• Volunteer Time Off (VTO), Bereavement, and School Conference Leave

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.