Hotel Front Desk Associate — Growth, PTO & 401(k) Benefits

Torgerson's Equipment; Willmar (MN); On-site; USD 26,000 - 36,000; Full time

Job summary

TPI Hospitality's Country Inn & Suites in Willmar, MN is seeking a front desk associate for full-time work with a 32-hour schedule, primarily 3-11pm but with 7am-3pm flexibility. This role emphasizes guest interactions and smooth operations across shifts.

Key duties include greeting guests, answering calls and emails, providing facility information, handling requests and complaints promptly, and maintaining reservations records with accuracy while multitasking in a fast-paced environment.

Responsibilities

• Provide friendly, energetic, and positive interactions with guests
• Answer phone calls, manage emails, and provide information regarding hotel facilities, local attractions, and services
• Handle requests, inquiries, and complaints promptly
• Maintain accurate records of reservations, arrivals, departures, and payments
• Ability to multitask in a fast-paced environment

Job description

TPI Hospitality's Country Inn & Suites in Willmar, MN is seeking a front desk associate for full-time work with a 32-hour schedule, primarily 3-11pm but with 7am-3pm flexibility. This role emphasizes guest interactions and smooth operations across shifts.

Key duties include greeting guests, answering calls and emails, providing facility information, handling requests and complaints promptly, and maintaining reservations records with accuracy while multitasking in a fast-paced environment.