Guest Experience Front Desk Pro — Flexible Hours & Growth

Torgerson's Equipment; Willmar (MN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

401(k) matching

Paid Time Off

Holiday Pay

Volunteer Time Off

Job summary

TPI Hospitality is seeking a Front Desk team member for a full-time 3-11pm shift in Willmar, MN. You will greet guests, manage reservations, answer inquiries, and assist with payments in a fast-paced environment across our Minnesota properties.

We value friendly service, flexibility, and reliability, with opportunities to grow within 25+ hotels nationwide. This role emphasizes guest satisfaction and professional communication.

Qualifications

• Strong guest service mindset with excellent communication.
• Ability to answer phones, manage emails, and provide facility info.
• Comfort in handling requests, inquiries, and complaints promptly.
• Capable of multitasking in a fast-paced hotel environment.

Responsibilities

• Provide friendly, energetic, and positive interactions with guests.
• Answer phone calls, manage emails, and provide information regarding facilities, local attractions, and services.
• Handle requests, inquiries, and complaints promptly.
• Maintain accurate records of reservations, arrivals, departures, and payments.
• Ability to multitask in a fast-paced environment.

Skills

Customer service

Communication

Multitasking

Phone etiquette

Education

High school diploma or equivalent

Job description

TPI Hospitality is seeking a Front Desk team member for a full-time 3-11pm shift in Willmar, MN. You will greet guests, manage reservations, answer inquiries, and assist with payments in a fast-paced environment across our Minnesota properties.

We value friendly service, flexibility, and reliability, with opportunities to grow within 25+ hotels nationwide. This role emphasizes guest satisfaction and professional communication.