Hotel Front Desk (3-11pm)

Torgerson's Equipment; Willmar (MN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

401(k) matching

Paid Time Off

Holiday Pay

Volunteer Time Off

Job summary

TPI Hospitality is seeking a Front Desk team member for a full-time 3-11pm shift in Willmar, MN. You will greet guests, manage reservations, answer inquiries, and assist with payments in a fast-paced environment across our Minnesota properties.

We value friendly service, flexibility, and reliability, with opportunities to grow within 25+ hotels nationwide. This role emphasizes guest satisfaction and professional communication.

Qualifications

• Strong guest service mindset with excellent communication.
• Ability to answer phones, manage emails, and provide facility info.
• Comfort in handling requests, inquiries, and complaints promptly.
• Capable of multitasking in a fast-paced hotel environment.

Responsibilities

• Provide friendly, energetic, and positive interactions with guests.
• Answer phone calls, manage emails, and provide information regarding facilities, local attractions, and services.
• Handle requests, inquiries, and complaints promptly.
• Maintain accurate records of reservations, arrivals, departures, and payments.
• Ability to multitask in a fast-paced environment.

Skills

Customer service

Communication

Multitasking

Phone etiquette

Education

High school diploma or equivalent

Job description

Description

Position: Front Desk

Shift: Full-time, 3-11pm, Monday-Sunday flexibility needed

Pay: Pay is based on experience

We all matter. We all make a difference. We are TPI.

TPI Hospitality is a nationally recognized company with over 50 years of experience. We own and operate over 25+ hotels and restaurants throughout Minnesota and Florida, including Hilton, Marriott, Margaritaville, Holiday Inn, and more. Our philosophy is to serve our guests, coworkers, and communities to create win-win outcomes.

Key Responsibilities

• Provide friendly, energetic, and positive interactions with guests
• Answer phone calls, manage emails, and provide information regarding hotel facilities, local attractions, and services
• Handle requests, inquiries, and complaints promptly
• Maintain accurate records of reservations, arrivals, departures, and payments
• Ability to multitask in a fast-paced environment

About TPI Hospitality

• Celebrating 50+ years in the industry
• Empowering culture that fosters personal and professional growth
• Opportunities for advancement across 25+ hotels and restaurants in Minnesota and Florida
• Twelve-time nominee for Best Places to Work by the Business Journal
• 401(k) & matching
• Paid Time Off (PTO) & Holiday Pay
• Volunteer Time Off (VTO), Bereavement, and School Conference Leave

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.