Hotel F&B Outlet Manager: Lead Team & Guest Experience

Falcon Hotel Corp; Springfield (MA); Vor Ort; USD 55.000 - 85.000; Vollzeit

Benefits dieser Stelle

Worldwide Marriott hotel discounts for

Free on-site parking

Complimentary health club access

Free lunch every Wednesday

Employee discounts at Starbucks and UN

Opportunities for professional growth

Supportive team culture

Zusammenfassung

Falcon Hotel Corp in the United States, Springfield, seeks an experienced Outlet Manager to lead our hotel’s food and beverage operations, guiding a team dedicated to exceptional guest experiences and memorable dining.

You will oversee restaurant, bar and other outlets, develop menus with culinary and service teams, manage budgets, schedule staff, ensure health and safety standards, and foster a positive, inclusive workplace.

Qualifikationen

• Experience in food and beverage management; hotel experience preferred.
• Strong leadership and coaching skills.
• Excellent communication and organizational abilities.
• Knowledge of health, safety and sanitation standards.
• Experience budgeting and controlling costs.
• Guest-focused mindset with passion for hospitality.
• Ability to work evenings, weekends and holidays.
• Hospitality or management certifications are a plus.

Aufgaben

• Oversee daily operations of the hotel’s restaurant, bar and outlets.
• Lead, motivate, train, and develop associates to deliver guest service.
• Create staff schedules and manage performance for efficiency.
• Maintain high standards of service, food quality, cleanliness, and presentation.
• Ensure compliance with health, safety, sanitation, and alcohol-service rules.
• Monitor budgets, labor costs, inventory, revenue and financials.
• Partner with culinary/service teams to develop menus, promotions and events.
• Respond to guest questions and feedback professionally and promptly.
• Manage inventory and order supplies to ensure smooth operations.
• Foster a positive, inclusive workplace culture.

Kenntnisse

Leadership

Team Development

Guest Service

Budgeting

Operations Management

Communication

Ausbildung

Hospitality Management Degree

Food Safety Certification

Jobbeschreibung

Falcon Hotel Corp in the United States, Springfield, seeks an experienced Outlet Manager to lead our hotel’s food and beverage operations, guiding a team dedicated to exceptional guest experiences and memorable dining.

You will oversee restaurant, bar and other outlets, develop menus with culinary and service teams, manage budgets, schedule staff, ensure health and safety standards, and foster a positive, inclusive workplace.