Assistant Banquet Manager – Hotel Perks & Growth

Falcon Hotel Corp; Springfield (MA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Worldwide Marriott hotel discounts

Free parking

Complimentary health club access

Free lunch on Wednesdays

Discounts at Starbucks and UNO's

Job summary

Falcon Hotel Corp in Springfield, MA is seeking an Assistant Banquet Manager to lead banquet operations and deliver exceptional guest events. You will collaborate with culinary and service teams to ensure flawless event execution and supervise staff to maintain the highest service standards.

You will oversee event setups, breakdowns, and post-event cleaning, ensuring safety compliance and guest satisfaction while supporting staff development in a fast-paced hotel environment.

Qualifications

• Previous experience in banquet, catering, or event management preferred.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to multitask and work efficiently under pressure.
• Attention to detail and organizational skills.
• Flexibility to work evenings, weekends, and holidays as needed.
• Knowledge of hospitality industry standards and best practices.

Responsibilities

• Assist the Banquet Manager in overseeing the planning, coordination, and execution of banquet events
• Supervise banquet staff to ensure high standards of service, presentation, and guest satisfaction
• Collaborate with culinary and service teams to ensure timely and efficient event operations
• Monitor event setups, breakdowns, and cleanliness to maintain quality standards
• Handle guest inquiries and resolve issues promptly to ensure a positive experience
• Support staff training and development to promote teamwork and professional growth
• Ensure compliance with hotel policies, safety regulations, and health standards

Skills

Leadership

Communication

Team Management

Multitasking

Attention to detail

Hospitality standards

Flexible schedule

Job description

Falcon Hotel Corp in Springfield, MA is seeking an Assistant Banquet Manager to lead banquet operations and deliver exceptional guest events. You will collaborate with culinary and service teams to ensure flawless event execution and supervise staff to maintain the highest service standards.

You will oversee event setups, breakdowns, and post-event cleaning, ensuring safety compliance and guest satisfaction while supporting staff development in a fast-paced hotel environment.