Hotel Events & Catering Services Coordinator

Terranea Resort; Rancho Palos Verdes (CA); On-site; USD 51,000 - 73,000; Full time

Benefits offered by this job

Group benefits: medical, dental,vision

Life and disability insurance

Employee assistance program

Paid time off

401(k) with company match

Job summary

Terranea Resort in Rancho Palos Verdes, CA is seeking an Administrative Assistant to support Catering and Conference Services by organizing the department, managing BEOs, and handling daily operations. You will load information into Delphi, generate routine reports, and assist managers with client services and vendor coordination.

The role requires strong typing, computer skills, English proficiency, and excellent customer service.

Qualifications

• Typing and computer skills required; Salesforce experience preferred.
• Pleasant disposition and professional appearance.
• Strong communication and cash handling abilities; appointment making.
• High School education or equivalent.
• Must be able to speak, comprehend, read, and write English; customer service oriented.

Responsibilities

• Develop and maintain filing systems for the department.
• Distribute BEOs in a timely manner.
• Ensure information is loaded in Delphi.
• Prepare and run daily, weekly, monthly reports.
• Assist CS Managers with BEO creation and client services.
• Answer calls and direct messages; follow up on problems.
• Handle departmental mail; photocopy and process as specified.
• Maintain security and confidentiality of guest/employee data.
• Attend meetings; take minutes and distribute.
• Coordinate vendor calls and guest inquiries.

Skills

Typing 50-60 wpm

Strong computer skills

Strong communication skills

Customer service orientation

Multitasking

Ability to stand/walk long periods

Education

High School diploma or equivalent

Tools

Salesforce

Job description

Terranea Resort in Rancho Palos Verdes, CA is seeking an Administrative Assistant to support Catering and Conference Services by organizing the department, managing BEOs, and handling daily operations. You will load information into Delphi, generate routine reports, and assist managers with client services and vendor coordination.

The role requires strong typing, computer skills, English proficiency, and excellent customer service.