Hotel Dispatcher

Caesars Entertainment; Iowa (LA); On-site; USD 25,000 - 36,000; Full time

Job summary

Caesars Entertainment is seeking a Front Services Dispatcher to coordinate and communicate guest service requests related to bell, valet, transportation, and other front-of-house support functions.

You will receive, prioritize, and dispatch calls to team members, monitor workflow, and help ensure timely, accurate, and professional service delivery, contributing to smooth hotel operations and exceptional guest experiences.

Responsibilities

• Coordinate and communicate guest service requests related to bell, valet, transportation, and other front‑of‑house support functions.
• Receive, prioritize, and dispatch calls to the appropriate team members.
• Monitor workflow to ensure timely, accurate, and professional service delivery.
• Maintain clear communication, accurate documentation, and exceptional guest service standards.

Job description

Starting pay: $22

The Front Services Dispatcher coordinates and communicates all guest service requests related to bell, valet, transportation, and other front‑of‑house support functions. This role receives, prioritizes, and dispatches calls to the appropriate team members, monitors workflow, and ensures timely, accurate, and professional service delivery. The Dispatcher supports smooth hotel operations by maintaining clear communication, accurate documentation, and exceptional guest service standards.