Hotel Front Services Dispatcher: Elevate Guest Experience

Caesars Entertainment; Black Hawk (CO); On-site; USD 25,000 - 36,000; Full time

Job summary

Caesars Entertainment in Black Hawk, Colorado is seeking a Front Services Dispatcher to coordinate and communicate guest service requests for bell, valet, transportation, and other front-of-house support functions. Starting pay is $22 per hour.

The Dispatcher will receive, prioritize, and dispatch calls to the appropriate team members, monitor workflow, and ensure timely, accurate, and professional service delivery to guests, contributing to smooth hotel operations and exceptional service

Responsibilities

• Coordinates and communicates all guest service requests related to bell, valet, transportation, and other front‑of‑house support functions.
• Receives, prioritizes, and dispatches calls to the appropriate team members, monitors workflow, and ensures timely, accurate, and professional service delivery.
• Supports smooth hotel operations by maintaining clear communication, accurate documentation, and exceptional guest service standards.

Job description

Caesars Entertainment in Black Hawk, Colorado is seeking a Front Services Dispatcher to coordinate and communicate guest service requests for bell, valet, transportation, and other front-of-house support functions. Starting pay is $22 per hour.

The Dispatcher will receive, prioritize, and dispatch calls to the appropriate team members, monitor workflow, and ensure timely, accurate, and professional service delivery to guests, contributing to smooth hotel operations and exceptional service