Director of Hotel Operations

ARK; Atlanta (GA); Sur place; USD 99 000 - 121 000; Plein temps

Résumé du poste

ARK in Atlanta seeks an experienced director of hotel operations to organize and manage daily hotel operations, lead departments, supervise staff, and optimize resources. You will oversee procedures and personnel to keep operations coordinated and productive.

The ideal candidate has a track record in hospitality or hotel management, with strong leadership and analytical skills, and the ability to drive guest satisfaction and profitability.

Qualifications

• Bachelor’s degree or equivalent experience.
• Experience using Microsoft Office.
• Prior management experience in hospitality or hotel management.
• At least 5 years of hospitality experience, preferably at a full-service hotel.
• Strong communication, leadership, and analytical skills.

Responsabilités

• Maintain knowledge of hotel's inner workings, rates, operations, policies, availability, and profitability strategies.
• Lead staff meetings to improve performance.
• Evaluate candidates and conduct interviews to maintain staffing levels.
• Communicate with department management teams to ensure smooth operations.
• Develop strategies to exceed guest expectations.

Connaissances

Leadership

Analytical skills

Communication skills

Formation

Bachelor’s degree or equivalent experience

Outils

Microsoft Office

Description du poste

We're looking for an experienced director of hotel operations to assist us in organizing and managing our hotel's daily operations. You will be in charge of the company's procedures and personnel, ensuring that they are well-coordinated and productive. You'll be in charge of overseeing each hotel department, supervising employees, evaluating the effectiveness of business operations, and allocating resources. Our ideal applicant has prior experience managing a team in the hospitality or hotel management industry.

Compensation: $110,000

Qualifications

• Candidates must have a bachelor’s degree or equivalent experience
• Exhibits working knowledge of Microsoft Office and basic computer skills
• Must have previous management experience in a hospitality or hotel management role
• At least 5 years of prior hospitality experience, preferably at a full-service hotel
• Exemplary communication skills, leadership skills, and analytical skills

Responsibilities

• Maintain complete knowledge of the hotel's inner workings, including room rates, rooms operations, hotel policies, availability, and profitability strategies
• Include a component of staff meetings that aims to create innovative ways of continuously enhancing performance
• Evaluate candidates and conduct interviews to maintain proper staffing levels in all departments
• Communicate with all department management teams to ensure that operations run smoothly
• Develop and implement strategies to guarantee a positive experience that surpasses guest expectations