Hotel Barista – Coffee & Guest Service Expert

First Hospitality; Chicago (IL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Hotel discounts

Job summary

First Hospitality seeks a positive Barista to join our team, serving quality beverages and food items with a friendly, professional demeanor. You will work closely with the hotel’s F&B team, following set recipes and presentation standards while helping guests with orders and information.

The role emphasizes guest engagement, accuracy in order handling, and knowledge of coffee blends, teas, and baked goods. Morning/evening/weekend/holiday shifts are expected.

Qualifications

• High school or equivalent education required.
• Good verbal communication skills.
• Flexible availability including mornings, evenings, weekends and holidays.
• Basic math skills.

Responsibilities

• Develops knowledge on goods sold in our coffeehouse including coffee, teas and baked goods.
• Greets guests/customers in a friendly, personalized and professional manner.
• Verbally receives and calls back customer orders.
• Provides quality beverages and food products while adhering to all recipe and presentation standards.
• Answers telephone in courteous and friendly manner.
• Accurately answers customer questions regarding coffee blends, preparation and other product information.

Skills

Verbal communication

Customer service

Education

High school diploma or equivalent

Tools

POS software

Job description

First Hospitality seeks a positive Barista to join our team, serving quality beverages and food items with a friendly, professional demeanor. You will work closely with the hotel’s F&B team, following set recipes and presentation standards while helping guests with orders and information.

The role emphasizes guest engagement, accuracy in order handling, and knowledge of coffee blends, teas, and baked goods. Morning/evening/weekend/holiday shifts are expected.