Barista

First Hospitality; Chicago (IL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Hotel discounts

Job summary

First Hospitality seeks a positive Barista to join our team, serving quality beverages and food items with a friendly, professional demeanor. You will work closely with the hotel’s F&B team, following set recipes and presentation standards while helping guests with orders and information.

The role emphasizes guest engagement, accuracy in order handling, and knowledge of coffee blends, teas, and baked goods. Morning/evening/weekend/holiday shifts are expected.

Qualifications

• High school or equivalent education required.
• Good verbal communication skills.
• Flexible availability including mornings, evenings, weekends and holidays.
• Basic math skills.

Responsibilities

• Develops knowledge on goods sold in our coffeehouse including coffee, teas and baked goods.
• Greets guests/customers in a friendly, personalized and professional manner.
• Verbally receives and calls back customer orders.
• Provides quality beverages and food products while adhering to all recipe and presentation standards.
• Answers telephone in courteous and friendly manner.
• Accurately answers customer questions regarding coffee blends, preparation and other product information.

Skills

Verbal communication

Customer service

Education

High school diploma or equivalent

Tools

POS software

Job description

What’s in it for you…

• Hotel and travel discounts at worldwide destinations!

Position Summary:

We are seeking a positive, service-oriented, energetic and self-motivated Barista to join our team. The Barista will work closely with the hotel’s Food & Beverage team. This position’s primary function is to serve quality products to customers in a friendly and professional manner while adhering to the standards set by First Hospitality.

• Responsibilities include but are not limited to
• Develops knowledge on goods sold in our coffeehouse including coffee, teas and baked goods.
• Greets guests/customers in a friendly, personalized and professional manner.
• Verbally receives and calls back customer orders.
• Provides quality beverages and food products while adhering to all recipe and presentation standards.
• Answers telephone in courteous and friendly manner.
• Accurately answers customer questions regarding coffee blends, preparation and other product information.

Job Requirements:

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Requires good verbal communication skills.
• Flexible availability to work mornings, evenings, weekends and holidays.
• Expected to regularly handle various food and beverage products.
• Knowledge of applicable computer programs for ringing up customer orders.
• Basic math skills required.
• Ability to stand for hours at a time.
• Must be able to lift up to 25 pounds occasionally.
• Requires grasping, writing, standing, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
• High school or equivalent education required or equivalent combination of education and experience.

First Hospitality seeks to attract and retain a high performing and diverse workforce in which employees’ differences are respected and valued to better meet the varying needs of the diverse customers we serve. We foster a diverse and inclusive work environment that promotes collaboration, flexibility and fairness.

EQUAL OPPORTUNITY EMPLOYER

Source: Hospitality Online