Barista

Phoenix3 Collective; Providence (RI); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Unlimited room to grow

Dental insurance

Vision insurance

Health insurance

401(k) matching

Paid sick time

Paid time off

Paid training

Flexible schedule

Employee discount

Disability insurance

Job summary

Phoenix3 Collective is seeking a barista to welcome guests, prepare espresso-based drinks, brewed coffee, and teas, and ensure high standards of service in a fast-paced hotel cafe or lobby lounge.

Your role focuses on consistency, menu knowledge, and a friendly, professional demeanor while working a full- or part-time schedule in-person.

Qualifications

• Strong knowledge of coffee brewing methods and latte art.
• Excellent communication and interpersonal skills.
• Ability to work under pressure in a fast-paced environment.
• Professional appearance and positive attitude.

Responsibilities

• Greet guests warmly and create a welcoming atmosphere.
• Take and serve beverage and light food orders accurately and efficiently.
• Personalize service by remembering guest preferences when possible.
• Handle guest inquiries and resolve complaints promptly and professionally.
• Prepare espresso-based drinks, brewed coffee, teas, and other beverages to recipe standards.

Skills

Coffee brewing methods

Latte art

Beverage preparation

Customer service

Cash handling

POS system

Job description

The Barista is responsible for preparing and serving high-quality coffee, tea, and specialty beverages in a warm, friendly, and efficient manner. This role ensures that guests receive exceptional service in line with the hotel’s hospitality standards, while maintaining cleanliness, organization, and operational excellence within the café or lobby lounge.

Guest Service Excellence

1. Greet guests warmly and create a welcoming atmosphere.
2. Take and serve beverage and light food orders accurately and efficiently.
3. Personalize service by remembering guest preferences when possible.
4. Handle guest inquiries and resolve complaints promptly and professionally.

Beverage Preparation

1. Prepare espresso-based drinks, brewed coffee, teas, and other specialty beverages to recipe standards.
2. Maintain knowledge of seasonal offerings and menu changes.
3. Ensure consistency in presentation and taste.

Teamwork & Hotel Integration

Skills & Attributes

1. Strong knowledge of coffee brewing methods, latte art, and beverage preparation.
2. Excellent communication and interpersonal skills.
3. Ability to work under pressure in a fast-paced environment.
4. Professional appearance and positive attitude.
5. Cash handling and basic POS system knowledge.

Job Types: Full-time, Part-time

Benefits:

1. Unlimited room to grow.
2. Great fun team to work with.
3. Part Time and Full Time Available.
4. Hourly pay plus TIPS.
5. 401(k) matching
6. Dental insurance
7. Disability insurance
8. Employee discount
9. Flexible schedule
10. Health insurance
11. Paid sick time
12. Paid time off
13. Paid training
14. Vision insurance

Work Location: In person