Banquet Operations Lead - Upscale Hotel & Events

Graves Hospitality Corporation; Minneapolis (MN); Vor Ort; USD 70.000 - 95.000; Vollzeit

Zusammenfassung

InterContinental Minneapolis – St. Paul International Airport, part of Graves Hospitality, is seeking a dynamic Banquet Manager to lead our acclaimed banquet department.

You’ll oversee scheduling, staffing, and service quality for high-profile events in a world-class hotel connected to the airport. This role rewards strong leaders with a focus on guest satisfaction, cost control, and collaboration with culinary and service teams.

Qualifikationen

• Three to five years of progressive management experience in large upscale hotel or convention center banquet operations.
• Certifications such as Certified Food Manager and TIPS or equivalent are required.
• Strong leadership, organizational, and communication skills with a focus on guest satisfaction and operational efficiency.
• Flexibility to work nights, weekends, and holidays.

Aufgaben

• Maintain optimal banquet department staffing, in line with union agreements, to ensure exceptional service delivery.
• Develop and approve schedules, forecasts, and budgets for the banquet department, ensuring smooth and cost-effective operations.
• Establish and uphold departmental guidelines, policies, and procedures to achieve excellence in service.
• Oversee all aspects of banquet operations, including labor management, equipment inventory control, and service delivery.
• Ensure high-quality food presentation and efficient service through effective coordination with culinary and service teams.

Kenntnisse

Leadership

Organizational skills

Communication skills

Guest satisfaction

Operational efficiency

Ausbildung

Certified Food Manager

TIPS

Jobbeschreibung

InterContinental Minneapolis – St. Paul International Airport, part of Graves Hospitality, is seeking a dynamic Banquet Manager to lead our acclaimed banquet department.

You’ll oversee scheduling, staffing, and service quality for high-profile events in a world-class hotel connected to the airport. This role rewards strong leaders with a focus on guest satisfaction, cost control, and collaboration with culinary and service teams.