Hotel AV Technician: Seamless Event Setups

Encore Global; Berkeley (CA); On-site; USD 30,000 - 33,000; Full time

Job summary

Encore Global in Berkeley is seeking a Technician to set up and operate basic audiovisual systems for events in a hospitality setting. You will report to an Operations Manager or Director of Event Technology, ensuring flawless service and client satisfaction.

Responsibilities include equipment setup and strike, on-site support, and accurate paperwork. The role requires strong customer service, basic AV knowledge, and a valid driver’s license; some DOT requirements may apply.

Qualifications

• High School Diploma required; Associate degree preferred.
• 1 year of customer service or hospitality experience preferred.
• 1 year of audio-visual experience or equivalent preferred.
• A valid driver’s license is required for team members operating company vehicles.
• May require DOT qualifications depending on location.

Responsibilities

• Set up, operate, and strike basic audiovisual equipment for events.
• Exceed client expectations and maintain strong customer relationships.
• Troubleshoot equipment and software issues on-site.
• Complete orders and enter information accurately into Navigator.
• Collaborate with staff and vendors to ensure smooth events.

Skills

Customer service

Hospitality experience

Audio-visual basics

Equipment troubleshooting

Communication

Driver's license

Education

High School Diploma

Associate’s degree preferred

Tools

Navigator

Job description

Encore Global in Berkeley is seeking a Technician to set up and operate basic audiovisual systems for events in a hospitality setting. You will report to an Operations Manager or Director of Event Technology, ensuring flawless service and client satisfaction.

Responsibilities include equipment setup and strike, on-site support, and accurate paperwork. The role requires strong customer service, basic AV knowledge, and a valid driver’s license; some DOT requirements may apply.