Hotel AV Technician — On‑Site Event Support

Hargrove, Inc.; Rancho Mirage (CA); On-site; USD 32,000 - 33,000; Full time

Job summary

Hargrove, Inc. is hiring a full-time Technician in Rancho Mirage, CA to set up and operate basic audiovisual systems in a hospitality environment. The role involves ensuring customer satisfaction and reporting to the Operations Manager or Director of Event Technology.

The position requires at least a high school diploma, with preferred experience in hospitality and AV. Candidates should be able to lift 50 lbs and hold a valid driver’s license; training and certifications may be required within

Qualifications

• High School Diploma required.
• Associate's degree preferred.
• 1 year of customer service or hospitality experience is preferred.
• 1 year of audio-visual experience or equivalent in an educational environment is preferred.
• A valid driver's license is required for team members that may operate Company vehicles.

Responsibilities

• Set up, operate, and breakdown basic AV equipment as listed in the qualifications.
• Exceed the expectations of internal and external customers through effective service.
• Meet with guests on site to ensure needs are met and equipment works properly.
• Understand and troubleshoot equipment and software issues in a timely, professional manner.
• Complete system entry and paperwork accurately; coordinate with staff and vendors as needed.

Skills

Customer service

Hospitality experience

Audio-visual experience

Education

High School Diploma

Associate's degree preferred

Tools

Navigator

Job description

Hargrove, Inc. is hiring a full-time Technician in Rancho Mirage, CA to set up and operate basic audiovisual systems in a hospitality environment. The role involves ensuring customer satisfaction and reporting to the Operations Manager or Director of Event Technology.

The position requires at least a high school diploma, with preferred experience in hospitality and AV. Candidates should be able to lift 50 lbs and hold a valid driver’s license; training and certifications may be required within