Hotel Assistant Manager

ARK; Katy (TX); On-site; USD 48,000 - 56,000; Full time

Job summary

ARK in Katy, TX seeks an Assistant General Manager to partner with the GM on daily hotel operations, guest service excellence, and staff leadership.

The role emphasizes budgeting, profitability analysis, HR development, and regulatory compliance to sustain 5-star service. Successful candidates will drive performance and mentor a diverse team in a fast-paced hotel environment.

Qualifications

• Experience in hospitality management with a guest-service focus.
• Ability to support the general manager in daily hotel operations.
• Proven track record of analyzing departmental performance and profitability.
• Experience creating and managing hotel budgets to meet financial goals.
• Ability to facilitate HR functions, staff motivation and development.
• Knowledge of compliance with regulations and policies.

Responsibilities

• Support the general manager in daily hotel operations to meet guest service standards.
• Analyze department performance, identify issues, and propose profitability improvements.
• Create annual hotel budget with the general manager and department heads.
• Manage HR functions, staff motivation, development, and retention.
• Ensure compliance with company policies and local/state/federal laws.

Skills

Guest service excellence

Leadership

Budget management

Profitability analysis

Staff development

Regulatory compliance

Job description

Are you a driven leader who thrives on providing 5-star service to hotel guests? You could be the perfect fit for our next assistant general manager position! We need an experienced hospitality expert who can work with our general manager on daily operations and take on their responsibilities, such as managing staff and department operations, when they are not available.

Compensation: $48,000 - $56,000 yearly

Qualifications

• Experience in hospitality management, with a focus on guest service excellence.
• Ability to support and collaborate with the general manager in daily hotel operations.
• Proven track record of analyzing departmental performance and implementing profitability improvements.
• Experience in creating and managing hotel budgets, ensuring financial goals are met.
• Ability to facilitate human resources functions, including staff motivation and development.
• Knowledge of compliance with company policies and local, state, and federal regulations.
• Strong leadership skills to manage and inspire a diverse team effectively.

Responsibilities

• Support the general manager in the daily operation of the hotel to ensure that all guest service standards are met
• Analyze the performance of each department, report any problem areas, and make recommendations to improve profitability for hotel operations
• Create the yearly hotel budget in collaboration with the general manager and department heads, and assess and adjust performance throughout the year to stay profitable
• Facilitates management of the hotel's human resources functions, such as HR administration, turnover control, staff motivation, and employee development and retention
• Manage compliance with company or brand established policies and procedures and any local, state, and federal laws and regulations