Assistant Hotel General Manager

LaQuinta Inn and Suites Unversity Parkway Orem Ut; Orem (UT); On-site; USD 24,796 - 27,552; Full time

Job summary

A leading hotel in Orem is seeking an Assistant General Manager to support daily operations and enhance guest service. The ideal candidate must deliver exceptional customer service and possess a bachelor's degree in hospitality management, alongside at least 3 years in the hospitality sector. Responsibilities include assisting the general manager, ensuring compliance with regulations, and supporting team management. This role offers a competitive pay rate of $18 to $20 per hour and is a great opportunity for career advancement in the hotel industry.

Qualifications

• 3+ years of experience working in a hotel or the hospitality industry required.
• Previous experience managing a team is required; preferably in a hospitality role such as department manager.

Responsibilities

• Support the general manager in the daily operation of the hotel.
• Ensure compliance with all local, state, and federal regulations.
• Propose adjustments to increase hotel profitability.
• Compose annual budget with department heads.
• Empower human resources to improve employee retention.

Skills

Exceptional customer service

Organizational skills

Communication skills

Problem-solving skills

Education

Bachelor's degree in hospitality management

High school diploma or GED

Job description

Are you a driven leader who thrives on providing 5-star service to hotel guests? You could be the perfect fit for our next assistant general manager position! We need an experienced hospitality expert who can work with our general manager on daily operations and take on their responsibilities, such as managing workers and department operations, while they are not available. Our ideal candidate has a bachelor's degree in hospitality management and a strong desire to provide great customer service. Please apply as soon as possible if you are looking for a new and exciting challenge in the hotel industry!

Responsibilities

• Support the general manager in the daily operation of the hotel to ensure that all guest service standards are met
• Ensure that all local, state, and federal rules and regulations, as well as any corporate or brand-established policies and practices, are followed
• Propose adjustments that will increase hotel profitability by assessing department performance and identifying issue areas
• Compose an annual budget in coordination with department heads and the general manager, and perform audits throughout the year to ensure profitability
• Empower the human resources department to increase efforts for turnover management, employee motivation, and employee growth and retention by providing support

Qualifications

• Must have a strong focus on putting the guest first with exceptional customer service experience
• You must have a high school diploma or GED; bachelor’s degree in hospitality management, or a related field
• Possess excellent organizational skills, communication skills, and problem-solving skills
• 3+ years of experience working in a hotel or the hospitality industry required
• Previous experience managing a team is required; preferably in a hospitality role such as department manager

Compensation: $18 - $20 hourly