Hotel Manager

Days Inn Pittsburgh; Pittsburgh (Allegheny County); On-site; USD 45,000 - 60,000; Full time

Job summary

Days Inn Pittsburgh in Pittsburgh is seeking a dynamic General Manager to lead a busy hotel team and deliver exceptional guest service. You will drive revenue growth and build strong guest relationships to secure repeat business, with a focus on HR processes including hiring, training, coaching, and performance management.

The ideal candidate has at least 5 years of hospitality experience, preferably in hotel management, and a proven track record in leadership, budgeting, and strategic planning

Qualifications

• Minimum 5 years of hospitality experience, preferably in hotel management.
• Experience in human resource management functions such as interviewing, hiring, training, and performance management.
• Strong customer service orientation and leadership abilities.
• Degree in hospitality or related field preferred.

Responsibilities

• Provide vision, leadership, and strategy that inspires staff to deliver exceptional guest service.
• Inspect rooms, public areas, and grounds for cleanliness and upkeep to maintain hotel reputation.
• Develop and implement marketing strategies to promote hotel services.
• Design and manage budgets to balance customer satisfaction with cost control and profitability.

Skills

Leadership

Guest service

Organizational skills

Communication

HR management

Budgeting

Education

High school diploma or GED

Hospitality degree preferred

Job description

As the next general manager of our busy hotel, you’ll have an exciting opportunity to lead our staff and provide our customers with the finest service possible. We need a leader who thrives in presenting new and creative ideas to boost revenue and build good relationships with guests to ensure repeat business. Our ideal applicant is dedicated to providing excellent service and has at least 5 years of hospitality experience, preferably in a hotel management role. As the general manager, you will be in charge of human resource management functions such as interviewing, hiring, training, task assignment, coaching/counseling, and performance management. If you're a proven leader looking for a new challenge.

Responsibilities

• Provide the vision, leadership, and strategy that inspires your staff to deliver exceptional guest service that drives financial success
• Establish the hotel's reputation for quality by inspecting rooms, public areas, and the surrounding grounds for cleanliness and upkeep
• Facilitate strategic planning, objectives, and a timetable of action for hotel department leaders that meets overall hotel goals
• Spearhead and develop an effective marketing strategy to promote the hotel services and other offerings
• Design a budget that guarantees customer satisfaction and quality of services while keeping expenses controlled and profit margins maximized

Qualifications

• Exhibit excellent organizational, communication, and problem-solving abilities
• This role requires a strong emphasis on putting the guest first and providing exceptional customer service
• This position requires a high school diploma or equivalent GED; degree in hospitality or related field of study preferred
• Previous experience as a hotel manager, assistant manager, or hotel department manager required
• Must have at least 5 or more years of experience in the hospitality field

Compensation: $45,000 - $60,000 yearly

Compensation: $45,000-$60,000 per year