Hotel Assistant Manager

ARK; Tallahassee (FL); On-site; USD 35,000 - 42,000; Full time

Job summary

ARK is seeking an assistant general manager for our Tallahassee hotel. You will work with the general manager on daily operations and assume responsibilities when needed, guiding staff and department operations to deliver five-star service.

Ideal candidates hold a hospitality management degree and have 3+ years of managerial hospitality experience, with strong organizational and customer-service skills to lead teams and ensure guest satisfaction.

Qualifications

• Bachelor's degree in hospitality management or related field.
• 3+ years of experience in hospitality.
• Experience in a managerial role overseeing a team.
• Excellent organizational, communication, and problem-solving skills.
• Guest-first approach and exceptional customer service.

Responsibilities

• Assist general manager in the day-to-day operation of the hotel while maintaining guest service standards.
• Support human resources to improve turnover, staff motivation, and retention.
• Develop an annual budget with department heads and the general manager, and audit profitability throughout the year.
• Propose adjustments to increase hotel profitability by assessing department performance.
• Ensure compliance with local, state, federal rules and corporate or brand policies.

Skills

Staff management

Organizational skills

Communication skills

Problem-solving

Education

Bachelor's degree in hospitality management

High school diploma or GED

Job description

Are you a driven leader who thrives on providing 5-star service to hotel guests? You could be the perfect fit for our next assistant general manager position! We need an experienced hospitality expert who can work with our general manager on daily operations and take on their responsibilities, such as managing staff and department operations, when they are not available. Our ideal candidate has a bachelor's degree in hospitality management and a strong desire to provide great customer service. Please apply as soon as possible if you are looking for a new and exciting challenge in the hotel industry!

Compensation: $35,000 - $42,000 yearly

Qualifications

• You must have 3 or more years of experience working in the hospitality field
• You must have previous experience in a manager role overseeing a team, preferably in a hospitality role
• Possess excellent organizational skills, communication skills, and problem-solving skills
• You must have a high school diploma or GED; bachelor's degree in hospitality management, or a related field
• This role requires a strong emphasis on putting the guest first and providing exceptional customer service

Responsibilities

• Assist general manager in the day-to-day operation of the hotel in maintaining all standards of guest service
• Deliver support to the human resources department to help them improve turnover management, employee motivation, and staff growth and retention
• Compose an annual budget in coordination with department heads and the general manager, and perform audits throughout the year to ensure profitability
• Propose adjustments that will increase hotel profitability by assessing department performance and identifying issue areas
• Ensure that all local, state, and federal rules and regulations, as well as any corporate or brand-established policies and practices, are followed