Hotel Assistant General Manager — Guest Experience & Ops

GIRI Hotels; Andover (MA); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Earned paid time off

Medical/dental/vision insurance

401k with employer match

Employee discounts at participating hotels

Job summary

GIRI Hotels seeks an Assistant General Manager in Andover, MA, to assist with leading hotel operations and ensuring high-quality guest experiences. Responsibilities include managing daily operations, overseeing departments like Front Desk and Housekeeping, and ensuring service excellence. Candidates should have at least 2 years of hospitality experience, strong communication skills, and the ability to work flexible hours, including weekends and holidays. Compensation ranges from $50,000 to $55,000 annually, with various employee benefits offered.

Qualifications

• 2+ years of experience in hospitality.
• Previous managerial role overseeing teams.
• Proficient in verbal and written English communication.

Responsibilities

• Assist the General Manager in daily hotel operations.
• Oversee Front Desk, Reservations, and Housekeeping.
• Resolve guest concerns effectively.
• Ensure adherence to hotel policies.

Skills

Customer service excellence

Effective communication

Management experience

Attention to detail

Team oversight

Tools

Property Management Systems (PMS)

Microsoft Outlook

Job description

GIRI Hotels seeks an Assistant General Manager in Andover, MA, to assist with leading hotel operations and ensuring high-quality guest experiences. Responsibilities include managing daily operations, overseeing departments like Front Desk and Housekeeping, and ensuring service excellence. Candidates should have at least 2 years of hospitality experience, strong communication skills, and the ability to work flexible hours, including weekends and holidays. Compensation ranges from $50,000 to $55,000 annually, with various employee benefits offered.