Hote Assistant General Manager

Goodwin Recruiting; Santa Fe (NM); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

Health, dental & vision coverage

401(k) with match

Generous PTO and holidays

Career development support

Job summary

Goodwin Recruiting is seeking an Assistant General Manager for a respected hotel group in the Santa Fe area, NM. You will support hotel operations across Rooms, F&B, Banquets, and Facilities while modeling service excellence and professional leadership.

The role offers significant cross-department responsibility, budget oversight, and a clear path toward General Manager. A strong 3+ year leadership background in upscale hotels and relocation to New Mexico will be favored by the hiring team.

Qualifications

• Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred.
• Minimum of 3 years of progressive leadership experience in a full-service hotel environment.
• Proven ability to manage multiple operational departments (Rooms, F&B, Banquets, Facilities).
• Experience with budget management, labor forecasting, and analyzing performance metrics.
• Strong leadership presence and excellent communication skills.
• Ability to problem-solve and make operational decisions effectively.
• Commitment to high hospitality standards and guest satisfaction.
• Experience in luxury or upscale hospitality environments desirable.

Responsibilities

• Oversee all hotel operations including Rooms, F&B, Banquets, and Facilities.
• Maintain visible leadership and service excellence.
• Coordinate across departments to ensure seamless guest experiences and efficiency.
• Monitor occupancy forecasts and event schedules to align staffing and service readiness.
• Escalate complex guest service issues and ensure timely resolution.
• Assist in managing budgets, labor planning, and financial performance.
• Foster accountability, engagement, and continuous improvement among leaders.
• Participate in operational meetings to drive alignment and forward planning.
• Assume full operational responsibility in the GM's absence.

Skills

Leadership

Budget management

Communication

Data analysis

Guest relations

Operations management

Education

Bachelor's degree in Hospitality Management or related field

Job description

This opportunity is with a respected hotel group seeking an Assistant General Manager to support hotel operations and drive exceptional guest experiences. The role offers significant leadership responsibility across multiple departments and a clear path for advancement into a General Manager position.

Assistant General Manager Benefits & Compensation

• Competitive compensation package with performance incentives
• Comprehensive health, dental, and vision coverage
• 401(k) plan with generous company match
• Generous paid time off and holiday schedules
• Supportive culture focused on leadership development and career growth

Assistant General Manager Requirements & Qualifications

• Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred
• Minimum of 3 years of progressive leadership experience in a full-service hotel environment
• Proven ability to manage multiple operational departments such as Rooms Division, Food & Beverage, Banquets, or Facilities
• Experience with budget management, labor forecasting, and analyzing operational performance metrics
• Strong leadership presence and excellent communication skills
• Ability to problem-solve and make operational decisions effectively
• Commitment to maintaining high hospitality standards and guest satisfaction
• Experience in luxury or upscale hospitality environments highly desirable
• Comfort with technology, data analysis, and accountability-driven leadership

Assistant General Manager Responsibilities

• Support the General Manager by overseeing all aspects of hotel operations, including Rooms, Food & Beverage, Banquets, and Facilities
• Maintain a visible leadership presence, modeling professionalism and service excellence
• Lead and coordinate across departments to ensure seamless guest experiences and operational efficiency
• Monitor occupancy forecasts and event schedules to align staffing and service readiness
• Act as primary escalation point for complex guest service issues and ensure timely resolution
• Assist in managing budgets, labor planning, and overall financial performance
• Foster a culture of accountability, engagement, and continuous improvement among department leaders
• Participate in operational meetings to drive alignment and forward planning
• Assume full operational responsibility in the absence of the General Manager

Candidates considering relocation to New Mexico should have a clear reason for the move.

JOB ID: 182453#post

Anita Moren