General Manager

Ramada Plaza Hotel Midtown Albuquerque; Albuquerque (NM); On-site; USD 70,000 - 100,000; Full time

Job summary

Ramada Plaza Hotel Midtown Albuquerque is looking for a dynamic General Manager to oversee its operations and enhance guest satisfaction. This role is key to managing hotel staff and implementing strategies that drive profitability and operational efficiency.

The ideal candidate should have extensive hotel management experience, strong leadership qualities, and a passion for hospitality. This position offers a unique opportunity to shape the team and contribute to the hotel's success in a vibrant environment.

Qualifications

• Strong background in hospitality management.
• Proven experience in hotel management.
• Exceptional leadership and supervisory skills.

Responsibilities

• Oversee daily operations of the hotel.
• Focus on guest satisfaction and team development.
• Manage human resources functions including hiring and training.

Skills

Hospitality management

Leadership skills

Customer service

Revenue management

Interpersonal skills

Team development

Job description

We are seeking a dynamic and experienced General Manager to lead our team and enhance our operational efficiency at Ramada Plaza Midtown ABQ. This role is critical in driving the company's strategic initiatives, optimizing processes, and ensuring that all operations align with our business objectives. The ideal candidate will possess strong leadership skills and a proven track record in managing teams, driving profitability, and fostering a culture of continuous improvement.

Qualifications

• The ideal candidate will possess a strong background in hospitality management and demonstrate exceptional leadership skills
• Proven experience in hotel management or a similar role within the hospitality industry
• Strong supervisory experience with the ability to lead diverse teams effectively
• Knowledge of revenue management principles and budgeting processes
• Exceptional customer service skills with a focus on guest satisfaction
• Familiarity with front desk operations and night audit procedures
• Strong leadership qualities with excellent interpersonal skills to build rapport with guests and staff alike
• Ability to handle multiple tasks efficiently while maintaining attention to detail
• Proven experience in strategic planning and execution within an operational context.
• Exceptional leadership abilities that inspire team engagement and performance.
• Experience in supervising staff with a focus on developing talent and fostering collaboration.
• If you are passionate about hospitality and possess the skills necessary to lead our team to success, we encourage you to apply for this exciting opportunity

Duties

• We are seeking a dynamic and experienced Hotel General Manager to oversee the daily operations of our hotel
• This role requires a focus on guest satisfaction, revenue management, and team development to ensure the highest standards of service and operational efficiency
• Lead and manage all hotel operations, ensuring compliance with company policies and procedures
• Supervise staff across various departments, including front desk, housekeeping, and guest services
• Develop and implement strategies for revenue management, budgeting, and financial performance
• Foster a positive work environment that encourages teamwork and professional growth among employees
• Oversee guest relations to ensure exceptional service delivery and address any issues or complaints promptly
• Conduct regular inspections of the property to maintain high standards of cleanliness and safety
• Manage human resources functions including hiring, training, and performance evaluations
• Coordinate night audits to ensure accurate financial reporting at the end of each day
• Maintain effective communication with guests and staff in both English and additional languages as needed