Hosts - Runner

Elliotts Oyster House; Seattle, Northern (WA, KY); Híbrido; USD 24.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

PTO accrual

401(k) match

Commuter benefits

EAP program

Training programs

Descripción de la vacante

Elliott's Oyster House in Seattle is seeking outgoing runners, greeters, and phone hosts to deliver polished service and memorable experiences. You will welcome guests, manage flows, and support seating and events in a landmark waterfront setting.

The team values hospitality, proactive engagement, and clear communication. This role offers strong earning potential through base pay, tips, and incentives in a high-volume environment.

Formación

• 1–2 years in fine dining or 2 years in customer service.
• Excellent phone manners and professional communication.
• Coordinate special occasions and VIPs with staff.
• Initiate friendly conversations to set guest expectations.
• Able to lift up to 20 lbs and stand for long periods.
• Weekend availability and consistent attendance.

Responsabilidades

• Create a standout first impression – welcome guests warmly.
• Maintain open body language and proactive engagement on the floor.
• Answer and route calls with professional etiquette on a multi-line system.
• Guide guests on oyster bar seating, happy hour and event offerings.
• Use POS and phone systems; handle basic cash tasks; keep host stand clean.

Conocimientos

Fine dining

Phone etiquette

Guest coordination

Customer service

Mobility

Weekend availability

Herramientas

Toast POS

SevenRooms

OpenTable

Descripción del empleo

Welcome guests, manage calls, and coordinate seating to deliver smooth, polished service.

We are a team that celebrates warm hospitality, thoughtful service, and the energy of a landmark waterfront restaurant known for quality and consistency. We are looking for outgoing runners, greeters, and phone hosts who anticipate guest needs, coordinate every detail end-to-end, and deliver seamless experiences from inquiry to farewell. If you're ready to grow your skills, support a high-performing service team, and contribute to a Seattle dining icon, we'd love to meet you.

What You’ll Do

Create a standout first impression-welcome every guest warmly, keep them comfortable, and make each interaction feel seen and valued.

Maintain open body language and proactive engagement on the floor.

Answer and route calls with professional etiquette on a busy, multi-line system; provide accurate directions, hours, and event info.

Guide guests on oyster bar seating, happy hour details, and event offerings.

Use POS and phone systems efficiently; handle basic cash tasks; complete side work and keep the host stand spotless.

What You Bring

Must Haves

• 1-2 years in fine dining of comparable quality or 2 years in a customer service role
• Excellent phone manners and clear, professional communication.
• Coordinate special occasions and VIPs; communicate timing with the floor and bar.
• Comfortable initiating friendly conversations with guests to set expectations, answer questions, and enhance comfort during waits.
• Ability to lift up to 20 lbs. and work on your feet for extended periods (reasonable accommodations available).
• Weekend availability and reliable, consistent attendance.

Preferred

• 1-2 years in a high-volume restaurant.
• Familiarity with the Toast point of sale system.
• Proficiency with a reservation platform like SevenRooms and OpenTable.

Pay & Compensation

• Average earnings $22-$32/per hour with commissions.
• $4/hour base rate + 6% pooled commission on restaurant's gross sales.
• *In the unlikely event the base rate + commissions in a workweek do not meet or exceed the minimum wage, server assistants will be paid at least the minimum wage of $21.30/hour.

Benefits (based on eligibility)

• Health insurance - medical, dental, vision, prescription, life insurance, long-term disability (need to work 30 hours per week).
• PTO (accrue 1 hour of PTO for every 30 hours worked).
• 401(k) with match (eligible after 1 year and 1,000 hours worked).
• Commuter benefits through ALICE
• Employee Assistance Program
• Training programs

Why You’ll Love Working Here

You’ll love working here for the strong earning potential driven by high guest volume and the beautiful, energizing waterfront setting. You’ll grow through professional development across multiple departments within E3 Restaurant Group, supported by a teamfirst culture with open communication and robust crossdepartment collaboration.

We Create Unrivaled Experiences With Passion. Every Time!