Host team-Bungalow Kitchen. Weekend only

The Bungalow Hospitality Group; Long Beach (CA); On-site; USD 25,000 - 34,000; Full time

Job summary

The Bungalow Hospitality Group is seeking a professional Host for our elevated California bistro in Long Beach. You will warmly greet guests, manage the door, reservations, and seating flow with warmth and professionalism, ensuring a smooth, welcoming first impression for every guest.

In this fast-paced environment, you will coordinate with servers and management to balance sections, maintain a clean host area, and relay guest needs clearly to the team.

Qualifications

• Minimum of 3 years of guest-facing hospitality experience in a fast-paced, elevated environment.
• California Food Handler Card preferred, or obtained within 30 days of hire.
• Experience with reservation/waitlist systems such as OpenTable or Resy preferred.
• Excellent communication and organizational skills.
• Comfortable working in a fast-paced, elevated bistro environment with a genuine passion for food, beverage, and hospitality.

Responsibilities

• Warmly greet and welcome guests upon arrival and thank them upon departure.
• Manage reservations, waitlists, and seating to optimize guest flow and table turns.
• Communicate wait times accurately and manage the door during peak service.
• Answer phones, take reservations, and respond to guest inquiries professionally.
• Collect guest preferences and notes.
• Coordinate seating with servers and management to balance sections.
• Maintain a clean, organized, and welcoming entrance and host area.
• Communicate guest needs, special requests, and concerns to management.

Skills

Customer service

Communication

Guest greeting

Seat coordination

Tools

OpenTable

Resy

Job description

Objective/Purpose of the Position

The Host is the first and last impression for guests, managing the door, reservations, and seating flow with warmth and professionalism in a fast-paced, elevated California bistro. The Host works closely with the General Manager and Assistant General Manager to manage guest flow and deliver an exceptional welcome.

Tasks/Responsibilities

Guest Experience

• Warmly greet and welcome guests upon arrival and thank them upon departure.
• Manage reservations, waitlists, and seating to optimize guest flow and table turns.
• Communicate wait times accurately and manage the door during peak service.
• Answer phones, take reservations, and respond to guest inquiries professionally.
• Collect guest preferences and notes.

Coordination & Support

• Coordinate seating with servers and management to balance sections.
• Maintain a clean, organized, and welcoming entrance and host area.
• Communicate guest needs, special requests, and concerns to management.

Compliance

• Follow all health, safety, and sanitation requirements and report concerns to management.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Ability to stand and walk for extended periods, often for the duration of a shift.
• Ability to lift and carry moderate loads (typically up to 35 pounds), such as trays, glass racks, and supplies.
• Ability to bend, reach, and move quickly in a fast-paced environment.
• Frequent interaction with guests and staff, including clear verbal communication.

Preferred Experience/Minimum Qualifications

• California Food Handler Card preferred, or obtained within 30 days of hire.
• Minimum of 3 years of guest-facing hospitality experience in a fast-paced, elevated environment.
• Experience with reservation/waitlist systems (e.g., OpenTable or Resy) preferred.
• Excellent communication and organizational skills.
• Comfortable working in a fast-paced, elevated bistro environment with a genuine passion for food, beverage, and hospitality.