Host Success Manager – Emerging Products

PadSplit; Abbeyville (CO); On-site; USD 70,000 - 90,000; Full time

Job summary

PadSplit is seeking a Host Account Manager of Emerging Products to serve as the dedicated strategic partner and primary contact for a portfolio of PadSplit hosts. This role sits at the heart of our Host Success model, shifting support from reactive problem-solving to proactive, relationship-driven account management.

You will own the full host relationship from activation through long-term retention, being trusted to provide clear answers on the spot and to spot issues in dashboards before a

Qualifications

• Own the full host relationship from activation through long-term retention.
• Be a trusted partner who provides clear answers on the spot.
• Proactive by nature and data-driven in approach.

Responsibilities

• Serve as dedicated strategic partner and primary contact for a portfolio of PadSplit hosts.
• Own activation through long-term retention of host relationships.
• Focus on response times, occupancy performance, host satisfaction, churn reduction, and portfolio retention.

Job description

PadSplit is seeking a Host Account Manager of Emerging Products to serve as the dedicated strategic partner and primary contact for a portfolio of PadSplit hosts. This role sits at the heart of our Host Success model, shifting support from reactive problem-solving to proactive, relationship-driven account management.

You will own the full host relationship from activation through long-term retention, being trusted to provide clear answers on the spot and to spot issues in dashboards before a