Host & Reservations Lead – Hospitality & Growth

Farmers Restaurant Group; Washington (District of Columbia); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental plan

Vision plan

Paid time off

Dining discount

Parental leave

Short term disability

Massage therapist access

Gym & yoga membership

Mental health therapy access

Training and career growth

Employee Assistance Program

Job summary

Farmers Restaurant Group is seeking a HostCoordinator in Washington, DC to deliver attentive service from arrival through seating. You will manage reservations through OpenTable, answer inquiries, greet and seat guests, and support the service team in daily operations.

Responsibilities include coordinating large parties, ensuring timely guest experiences, and maintaining a clean, welcoming dining area. Candidates should be 18+, capable of lifting, and eager to learn our menu and operations.

Qualifications

• Experience in a full-service restaurant is helpful but not required.
• Must be 18 years old due to service of alcohol.
• Ability to create a hospitable environment for both guests and staff.
• Excellent communication and interpersonal skills.
• Dedicated to learning our menu and operations.
• Ability to stand for extended periods of time and lift up to 50 pounds as needed.
• Capable of continuous bending stooping reaching twisting and use of hands and arms.

Responsibilities

• Manage restaurant reservations and wait lists to accurately set guest expectations.
• Manage and monitor the restaurant's reservation system using Open Table.
• Answer the restaurant phone and provide friendly service for all guest and call center inquiries.
• Greet and seat guests at their table providing exceptional hospitality.
• Assist guests in making reservations.
• Respond to guest requests and inquiries in a timely and friendly manner.
• Assist with parking validation.
• Provide directions and recommendations if guests inquire.
• Support the service staff by removing dishes and glasses from tables or counters and taking them to the dishwasher.
• Set up dining areas to prepare for large parties and brunch buffet.
• Perform duties such as sweeping, vacuuming, carpet tidying up, server station, taking out trash and checking the bathrooms.
• Are punctual and able to observe regular and consistent attendance.
• Contribute to a positive team environment.
• Other important tasks as assigned that keep all our guest operations humming

Skills

Communication skills

Interpersonal skills

Hospitality mindset

Team collaboration

Attention to detail

Tools

OpenTable experience

Job description

Farmers Restaurant Group is seeking a HostCoordinator in Washington, DC to deliver attentive service from arrival through seating. You will manage reservations through OpenTable, answer inquiries, greet and seat guests, and support the service team in daily operations.

Responsibilities include coordinating large parties, ensuring timely guest experiences, and maintaining a clean, welcoming dining area. Candidates should be 18+, capable of lifting, and eager to learn our menu and operations.