Lead Host & OpenTable Reservations Pro

Wearefoundingfarmers; Washington (District of Columbia); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

Dental & Vision

Paid time off

Parental leave

Short-term disability

Accident insurance

Massage therapy

Gym membership

Mental health support

Career development

EAP services

Job summary

Founding Farmers currently seeks a Host/Coordinator to deliver attentive service from the moment guests enter the restaurant. You will lead guests to tables, manage OpenTable reservations, answer calls, and collaborate with front-of-house staff to ensure a seamless guest experience.

You will also assist with seating, reservations, and guest requests while supporting the service team and maintaining a clean, welcoming dining environment. The role requires 18+ and a passion for hospitality.

Qualifications

• Full-service restaurant experience is helpful, but not required.
• Must be 18 years old due to service of alcohol.
• Ability to create a hospitable environment for both guests and staff.
• Excellent communication and interpersonal skills.
• Dedicated to learning our menu and operations.
• Ability to stand for extended periods of time and lift up to 50 pounds, as needed.
• Capable of continuous bending, stooping, reaching, twisting, and use of hands and arms.

Responsibilities

• Manage restaurant reservations and wait lists to accurately set guest expectations.
• Manage and monitor the restaurant's reservation system using Open Table.
• Answer the restaurant phone and provide friendly service for all guest and call center inquiries.
• Greet and seat guests at their table providing exceptional hospitality.
• Assist guests in making reservations.
• Respond to guest requests and inquiries in a timely and friendly manner.
• Assist with parking validation.
• Provide directions and recommendations if guests inquire.
• Support the service staff by removing dishes and glasses from tables or counters and taking them to the dishwasher.
• Set up dining areas to prepare for large parties and brunch buffet.
• Perform duties, such as sweeping, vacuuming carpet, tidying up server station, taking out trash, and checking the bathroom(s).
• Are punctual and able to observe regular and consistent attendance.
• Contribute to a positive team environment.
• Other important tasks, as assigned, that keep all our guest operations humming.

Skills

Excellent communication

Interpersonal skills

Guest service mindset

OpenTable reservations

Tools

OpenTable

Job description

Founding Farmers currently seeks a Host/Coordinator to deliver attentive service from the moment guests enter the restaurant. You will lead guests to tables, manage OpenTable reservations, answer calls, and collaborate with front-of-house staff to ensure a seamless guest experience.

You will also assist with seating, reservations, and guest requests while supporting the service team and maintaining a clean, welcoming dining environment. The role requires 18+ and a passion for hospitality.