Host/Coordinator - Potomac

Farmers Restaurant Group; Potomac (MD); On-site; USD 37,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Parental leave

Training and career growth

Employee assistance

Job summary

Farmers Restaurant Group is seeking a Host/Coordinator to provide attentive service from guest entry through seating. You will manage reservations, greet guests, and coordinate with front-of-house staff to ensure a smooth experience.

Responsibilities include using OpenTable, answering calls, and assisting with large parties while maintaining cleanliness and hospitality throughout shifts.

Qualifications

• Full-service restaurant experience is helpful but not required.
• Must be 18 years old due to service of alcohol.
• Excellent communication and interpersonal skills.
• Ability to stand for extended periods and lift up to 50 pounds.

Responsibilities

• Manage restaurant reservations and wait lists to set guest expectations.
• Monitor the reservation system using OpenTable.
• Answer phone calls and provide friendly service for guests.
• Greet and seat guests, delivering exceptional hospitality.
• Assist guests with reservations and respond to inquiries promptly.
• Assist with parking validation and provide directions when needed.
• Support service staff by clearing dishes and tidying areas.
• Set up dining areas for large parties and brunch events.

Skills

Reservation management

Customer service

Hospitality

Communication skills

Tools

OpenTable

Job description

Career Opportunities with Farmers Restaurant Group

A great place to work.

Careers At Farmers Restaurant Group

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Founding Farmers is currently looking for a Host/Coordinator. The successful candidate will be responsible for providing attentive service from the moment a customer enters the restaurant. Hosts lead guests to their tables, manage reservations within Open Table and communicate with front of house staff when they have a new party in their section. Hosts may also support the service team in clearing tables, rolling silverware, pre-setting tables, wiping down menus and ensuring the restrooms are clean for the guests.

Hourly pay: $18/hr

BENEFITS + PERKS:

• Competitive pay
• Health insurance plans available for as low as $130 per month after 90 days of employment
• Dental and vision plans
• Paid time off
• Paid pregnancy and parental leave
• Voluntary benefits: short-term disability and accident insurance
• Free access to company massage therapist
• Discounted gym & yoga membership
• Free mental health therapy through our partner ComPsych, where employees and their immediate family members receive confidential sessions available virtually or in-person
• Training and career growth opportunities
• Free Employee Assistance Program with resources for legal, financial, and life needs

WHAT OUR HOST/COORDINATOR DOES:

• Manage restaurant reservations and wait lists to accurately set guest expectations
• Manage and monitor the restaurants reservation system using Open Table
• Answer the restaurant phone and provide friendly service for all guest and call center inquiries
• Greet and seat guests at their table providing exceptional hospitality
• Assist guests in making reservations
• Respond to guest requests and inquiries in a timely and friendly manner
• Assist with parking validation
• Provide directions and recommendations if guests inquire
• Support the service staff by removing dishes and glasses from tables or counters and taking them to the dishwasher
• Set up dining areas to prepare for large parties and brunch buffet
• Perform duties, such as sweeping, vacuuming carpet, tidying up server station, taking out trash, and checking the bathroom(s)
• Are punctual and able to observe regular and consistent attendance
• Contribute to a positive team environment
• Other important tasks, as assigned, that keep all our guest operations humming

WHAT YOU NEED TO BE A HOST/COORDINATOR:

• Full-service restaurant experience is helpful, but not required
• Must be 18 years old due to service of alcohol
• Ability to create a hospitable environment for both guests and staff
• Excellent communication and interpersonal skills
• Dedicated to learning our menu and operations
• Ability to stand for extended periods of time and lift up to 50 pounds, as needed
• Capable of continuous bending, stooping, reaching, twisting, and use of hands and arms

Farmers Restaurant Group was voted as one of the Best Places to Work across the Greater Washington, D.C. area. Our restaurants are among the most booked in the nation on OpenTable. As a Farmers Restaurant Group team member, you will be working in a lively, fast-paced work environment within a growing farmer-owned restaurant company that cares about great food and drink, thoughtful sourcing, preserving our lands and waterways for future generations, and creating a culture of never-ending learning and reinvention for our employees. No matter where you work in our company, you are on a career path with challenges and opportunities for continued professional development and growth, and we are committed to your health and overall well-being.