Guest Experience Host & Reservations Coordinator

Farmers Restaurant Group; Alexandria (VA); On-site; USD 15,153 - 20,664; Full time

Benefits offered by this job

Competitive pay

Health insurance plans available

Dental and vision plans

Paid time off

Paid pregnancy and parental leave

Short-term disability and accident 보험

Free massage therapist

Discounted gym & yoga membership

Free mental health therapy via Com Psy

Training and career growth

Employee Assistance Program

Job summary

Farmers Restaurant Group is seeking a Host/Coordinator to manage reservations and guest flow with a friendly, guest-focused approach. You will handle OpenTable bookings, answer phones, greet and seat guests, and support the service team to ensure a smooth dining experience.

This role requires strong communication, the ability to stand for long periods, and a commitment to maintaining a welcoming environment for guests and staff alike.

Qualifications

• Experience in a full-service restaurant is helpful, but not required.
• Must be 18+ due to service of alcohol.
• Ability to create a hospitable environment for guests and staff.
• Excellent communication and interpersonal skills; dedicated to learning menu and operations.
• Able to stand for extended periods and lift up to 50 pounds; able to bend and reach.

Responsibilities

• Manage restaurant reservations and wait lists to set guest expectations.
• Operate the reservation system and OpenTable for accurate bookings.
• Answer calls and provide friendly service for guests and inquiries.
• Greet and seat guests, delivering exceptional hospitality.
• Assist guests with reservations and respond to requests promptly.
• Support service staff by clearing tables and transporting items.
• Set up dining areas for large parties and brunch buffets.
• Perform housekeeping tasks and maintain cleanliness of areas.

Skills

Guest service

Reservation coordination

Phone etiquette

Communication

Teamwork

Tools

OpenTable

Job description

Farmers Restaurant Group is seeking a Host/Coordinator to manage reservations and guest flow with a friendly, guest-focused approach. You will handle OpenTable bookings, answer phones, greet and seat guests, and support the service team to ensure a smooth dining experience.

This role requires strong communication, the ability to stand for long periods, and a commitment to maintaining a welcoming environment for guests and staff alike.