Guest Experience Lead: Reservations & Hospitality

Farmers Restaurant Group; Washington (District of Columbia); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Health insurance plans

Dental and vision plans

Paid time off

Paid pregnancy and parental leave

Short-term disability and accident保险

Free massage therapy access

Gym & yoga membership discounts

Mental health therapy via ComPsych

Training and career growth

Employee assistance program

Job summary

Farmers Restaurant Group in Washington, DC is seeking a Host/Coordinator to provide attentive service from guest arrival through seating. You will manage reservations, greet guests, and coordinate with front-of-house staff to ensure smooth service in a fast-paced environment.

Benefits include health options, paid time off, and growth opportunities. The role emphasizes hospitality, communication, and teamwork in a busy, farmer-owned restaurant group known for quality food and service.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to stand for extended periods and lift up to 50 pounds.
• Must be 18 years old due to service of alcohol.

Responsibilities

• Manage restaurant reservations and wait lists to accurately set guest expectations.
• Manage OpenTable reservation system and host station.
• Answer the restaurant phone with friendly service for all guest inquiries.
• Greet and seat guests, providing exceptional hospitality.
• Assist guests in making reservations and respond to requests promptly.

Skills

Communication

Interpersonal skills

Hospitality mindset

Customer service mindset

Job description

Farmers Restaurant Group in Washington, DC is seeking a Host/Coordinator to provide attentive service from guest arrival through seating. You will manage reservations, greet guests, and coordinate with front-of-house staff to ensure smooth service in a fast-paced environment.

Benefits include health options, paid time off, and growth opportunities. The role emphasizes hospitality, communication, and teamwork in a busy, farmer-owned restaurant group known for quality food and service.