Host - PBR St. Louis

De Twee Bruggen; St. Louis (MO); On-site; USD 25,000 - 35,000; Part time

Job summary

De Twee Bruggen in St. Louis is seeking a Host to manage guest experiences and coordinate seating. The ideal candidate will have at least one year of related customer service experience and strong communication skills, ensuring a positive atmosphere for all guests.

This position involves answering phones, welcoming guests, and may require evening and weekend shifts. If you thrive in a vibrant environment and enjoy hospitality, apply to join our team at this iconic country bar.

Qualifications

• At least one year of experience with customer service and/or hosting.
• Strong communication skills and ability to interact positively with guests.
• Fluent in English, with other languages preferred.

Responsibilities

• Answer phones and take messages/reservations.
• Welcome guests and create a lasting positive experience.
• Coordinate seating arrangements to expedite service.

Skills

Customer service experience

Fluent English

Communication skills

Attention to detail

Job description

From the toughest sport on the dirt, comes St. Louis’ most stunning country bar. Enjoy live country and southern rock music, cold beer, hard drinks, and a little bull ridin’ and it’s every cowboy and cowgirl’s nighttime oasis.

Host Responsibilities

• Answers the phones and taking messages/reservations.
• Maintaining an accurate wait when necessary.
• Welcoming guests when they arrive to venue and bidding goodbye as they leave to create a lasting positive experience.
• Greet guests in a friendly and upbeat manner and smile to ensure guest satisfaction.
• Communicate effectively with all guests.
• Communicate problems to management immediately.
• Coordinate seating arrangements to provide fast and courteous service to guests.
• Occasional bussing of tables when needed to expedite efficient seating of waiting guests.
• Anticipate needs of scheduled special parties.

Host Qualifications

• At least one year of experience with customer service and/or hosting.
• Must speak fluent English, other languages preferred.
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
• Reading and writing abilities are frequently utilized, often when recording and reviewing reservations and table assignment system.
• Must be able to read, review and understand seating charts.
• Basic mathematical skills are used frequently.
• May be required to work nights, weekends, and/or holidays.

Physical Requirements

• Strong ability to provide attention to detail.
• Carrying or lifting items weighing up to 50 pounds.
• Handling objects (including food and utensils), products, speaking over and operating phones.
• Standing, bending, stooping, and kneeling.
• Must be able to stay in one location at either the entrance or exit of the venue for long periods of time and safely/efficiently move about the entire facility.