Host - PBR Columbus

Live! Hospitality & Entertainment; Columbus (OH); On-site; USD 20,664 - 27,552; Part time

Job summary

A popular venue in Columbus, Ohio, is seeking a Host to manage guest arrivals and coordinate seating. Responsibilities include answering phones, taking reservations, and ensuring a positive experience for guests. Candidates should have at least one year of customer service experience and must be fluent in English. Physical ability to lift up to 50 pounds and work nights and weekends is necessary. Join a lively environment that values guest satisfaction and teamwork.

Qualifications

• Minimum one year experience in customer service or hosting.
• Ability to read and understand seating charts.
• Must be able to carry or lift items weighing up to 50 pounds.

Responsibilities

• Answer phones and take reservations.
• Welcome guests and manage wait lists.
• Coordinate seating arrangements for guests.

Skills

Customer service

Fluent English

Communication

Attention to detail

Basic math

Job description

From the toughest sport on dirt, comes North Carolina's most stunning country bar; PBR. Buckle up for line dancing, cold beer, hard drinks, and a little bull ridin’. Let PBR bring out the Cowboy or Cowgirl spirit in you!

Host Responsibilities

• Answers the phones and taking messages/reservations.
• Maintaining an accurate wait when necessary.
• Welcoming guests when they arrive to venue and bidding goodbye as they leave to create a lasting positive experience.
• Greet guests in a friendly and upbeat manner and smile to ensure guest satisfaction.
• Communicate effectively with all guests.
• Communicate problems to management immediately.
• Coordinate seating arrangements to provide fast and courteous service to guests.
• Occasional bussing of tables when needed to expedite efficient seating of waiting guests.
• Anticipate needs of scheduled special parties.

Host Qualifications

• At least one year of experience with customer service and/or hosting.
• Must speak fluent English, other languages preferred.
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
• Reading and writing abilities are frequently utilized, often when recording and reviewing reservations and table assignment system.
• Must be able to read, review and understand seating charts.
• Basic mathematical skills are used frequently.
• May be required to work nights, weekends, and/or holidays.

The Host position requires the following

• Strong ability to provide attention to detail.
• Carrying or lifting items weighing up to 50 pounds.
• Handling objects (including food and utensils), products, speaking over and operating phones.
• Standing, bending, stooping, and kneeling.
• Must be able to stay in one location at either the entrance or exit of the venue for long periods of time and safely/efficiently move about the entire facility.