Host - PBR Louisville

Xfinity Live!; Louisville (KY); On-site; USD 30,000 - 35,000; Full time

Job summary

A vibrant entertainment venue in Louisville is looking for a Host to join their team. The role involves welcoming guests, managing reservations, and ensuring a positive experience for all patrons. Ideal candidates will have at least one year of customer service experience, be fluent in English, and possess strong communication skills. This position requires attention to detail and the ability to work nights and weekends. Join the energetic atmosphere and connect with guests at this urban oasis.

Qualifications

• At least one year of experience with customer service and/or hosting.
• Must speak fluent English, other languages preferred.
• Demonstrated ability to interact positively with guests.

Responsibilities

• Answer the phones and take messages/reservations.
• Welcome guests upon arrival and bid goodbye as they leave.
• Coordinate seating arrangements to provide fast and courteous service.

Skills

Customer service experience

Fluent English

Communication skills

Basic mathematical skills

Job description

PBR Louisville
432 S 4th St
Louisville, KY 40202, USA

Description

Cowboy cool meets urban chic… the toughest sport on dirt transformed into Louisville’s most stunning club all decked out with beautiful décor, cold beer, hard drinks, and a little bull riding, it's every urban cowboy and cowgirl’s nighttime oasis.

Host Responsibilities include, but are not limited to:

• Answers the phones and takes messages/reservations.
• Maintaining an accurate wait when necessary.
• Welcoming guests when they arrive to venue and bidding goodbye as they leave to create a lasting positive experience.
• Greet guests in a friendly and upbeat manner and smile to ensure guest satisfaction.
• Communicate effectively with all guests.
• Communicate problems to management immediately.
• Coordinate seating arrangements to provide fast and courteous service to guests.
• Occasional bussing of tables when needed to expedite efficient seating of waiting guests.
• Anticipate needs of scheduled special parties.

Host Qualifications

• At least one year of experience with customer service and/or hosting.
• Must speak fluent English, other languages preferred.
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
• Reading and writing abilities are frequently utilized, often when recording and reviewing reservations and table assignment system.
• Must be able to read, review and understand seating charts.
• Basic mathematical skills are used frequently.
• May be required to work nights, weekends, and/or holidays.

The Host position requires the ability to perform the following:

• Strong ability to provide attention to detail.
• Carrying or lifting items weighing up to 50 pounds.
• Handling objects (including food and utensils), products, speaking over and operating phones.
• Standing, bending, stooping, and kneeling.
• Must be able to stay in one location at either the entrance or exit of the venue for long periods of time and safely/efficiently move about the entire facility.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.