Host - PBR Columbus

Xfinity Live!; Columbus (OH); On-site; USD 25,000 - 35,000; Part time

Job summary

A lively entertainment venue in Columbus, Ohio is seeking a Host to ensure a positive experience for guests. This role involves answering phones, coordinating seating, and welcoming guests in a friendly manner. The ideal candidate should have at least one year of experience in customer service, strong communication skills, and the ability to work nights and weekends. Attention to detail is crucial as hosts maintain seating charts and manage reservations. Join us to create enjoyable experiences for all guests!

Qualifications

• At least one year of experience with customer service and/or hosting.
• Strong ability to provide attention to detail.
• May be required to work nights, weekends, and/or holidays.

Responsibilities

• Answers the phones and takes messages/reservations.
• Welcomes guests and bids goodbye to create a lasting positive experience.
• Coordinates seating arrangements for fast and courteous service.

Skills

Customer service

Fluent English

Communication skills

Attention to detail

Basic mathematical skills

Job description

From the toughest sport on dirt, comes North Carolina's most stunning country bar; PBR. Buckle up for line dancing, cold beer, hard drinks, and a little bull ridin’. Let PBR bring out the Cowboy or Cowgirl spirit in you!

Host Responsibilities include, but are not limited to:

• Answers the phones and taking messages/reservations.
• Maintaining an accurate wait when necessary.
• Welcoming guests when they arrive to venue and bidding goodbye as they leave to create a lasting positive experience.
• Greet guests in a friendly and upbeat manner and smile to ensure guest satisfaction.
• Communicate effectively with all guests.
• Communicate problems to management immediately.
• Coordinate seating arrangements to provide fast and courteous service to guests.
• Occasional bussing of tables when needed to expedite efficient seating of waiting guests.
• Anticipate needs of scheduled special parties.

Host Qualifications

• At least one year of experience with customer service and/or hosting.
• Must speak fluent English, other languages preferred.
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
• Reading and writing abilities are frequently utilized, often when recording and reviewing reservations and table assignment system.
• Must be able to read, review and understand seating charts.
• Basic mathematical skills are used frequently.
• May be required to work nights, weekends, and/or holidays.

The Host position requires the ability to perform the following:

• Strong ability to provide attention to detail.
• Carrying or lifting items weighing up to 50 pounds.
• Handling objects (including food and utensils), products, speaking over and operating phones.
• Standing, bending, stooping, and kneeling.
• Must be able to stay in one location at either the entrance or exit of the venue for long periods of time and safely/efficiently move about the entire facility.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.