Host - PBR Dolphin Mall

Live! Hospitality & Entertainment; Miami (FL); On-site; USD 16,531 - 20,664; Part time

Job summary

A popular entertainment venue in Miami is seeking a friendly and energetic Host to join their team. The role involves providing excellent customer service, managing reservations, and ensuring a positive experience for guests. Candidates should have at least one year of customer service experience and strong communication skills. This is a part-time, entry-level position with opportunities to work in a vibrant environment.

Qualifications

• At least one year of experience with customer service and/or hosting.
• Must speak fluent English, other languages preferred.
• Demonstrated ability to interact positively with guests and staff.

Responsibilities

• Answer phones and take messages/reservations.
• Welcome guests and ensure they have a positive experience.
• Coordinate seating arrangements for efficient service.

Skills

Customer service

Fluent English

Communication skills

Attention to detail

Job description

From the toughest sport on dirt, comes Miami’s most stunning country bar; PBR Miami. Buckle up for line dancing, cold beer, hard drinks, and a little bull ridin’. Let PBR bring out the Cowboy or Cowgirl spirit in you!

Host Responsibilities Include, But Are Not Limited To

• Answers the phones and taking messages/reservations.
• Maintaining an accurate wait when necessary.
• Welcoming guests when they arrive to venue and bidding goodbye as they leave to create a lasting positive experience.
• Greet guests in a friendly and upbeat manner and smile to ensure guest satisfaction.
• Communicate effectively with all guests.
• Communicate problems to management immediately.
• Coordinate seating arrangements to provide fast and courteous service to guests.
• Occasional bussing of tables when needed to expedite efficient seating of waiting guests.
• Anticipate needs of scheduled special parties.

Host Qualifications

• At least one year of experience with customer service and/or hosting.
• Must speak fluent English, other languages preferred.
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
• Reading and writing abilities are frequently utilized, often when recording and reviewing reservations and table assignment system.
• Must be able to read, review and understand seating charts.
• Basic mathematical skills are used frequently.
• May be required to work nights, weekends, and/or holidays.

The Host position requires the ability to perform the following:

• Strong ability to provide attention to detail.
• Carrying or lifting items weighing up to 50 pounds.
• Handling objects (including food and utensils), products, speaking over and operating phones.
• Standing, bending, stooping, and kneeling.
• Must be able to stay in one location at either the entrance or exit of the venue for long periods of time and safely/efficiently move about the entire facility.

Seniority level

Entry level

Employment type

Part-time

Job function

Restaurants