Host - PBR St. Louis

Xfinity Live!; St. Louis (MO); On-site; USD 28,000 - 35,000; Full time

Job summary

Xfinity Live! in St. Louis is seeking a Host to create a welcoming atmosphere for our guests. Responsibilities include managing reservations, greeting guests, and ensuring excellent service throughout their visit.

The ideal candidate has customer service experience and communication skills to enhance the guest experience. The position requires standing for long periods and may involve lifting items. Join us for a dynamic and fun work environment!

Qualifications

• At least one year of experience with customer service and/or hosting.
• Must speak fluent English, with other languages preferred.
• Ability to read, review, and understand seating charts.

Responsibilities

• Answer phones and take messages/reservations.
• Welcome guests and create a positive experience.
• Coordinate seating arrangements for efficient service.
• Bussing tables when needed.

Skills

Customer service experience

Fluent English

Strong communication skills

Attention to detail

Basic mathematical skills

Job description

From the toughest sport on the dirt, comes St. Louis’ most stunning country bar. Enjoy live country and southern rock music, cold beer, hard drinks, and a little bull ridin’ and it’s every cowboy and cowgirl’s nighttime oasis.

Host Responsibilities include, but are not limited to:

• Answers the phones and taking messages/reservations.
• Maintaining an accurate wait when necessary.
• Welcoming guests when they arrive to venue and bidding goodbye as they leave to create a lasting positive experience.
• Greet guests in a friendly and upbeat manner and smile to ensure guest satisfaction.
• Communicate effectively with all guests.
• Communicate problems to management immediately.
• Coordinate seating arrangements to provide fast and courteous service to guests.
• Occasional bussing of tables when needed to expedite efficient seating of waiting guests.
• Anticipate needs of scheduled special parties.

Host Qualifications

• At least one year of experience with customer service and/or hosting.
• Must speak fluent English, other languages preferred.
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
• Reading and writing abilities are frequently utilized, often when recording and reviewing reservations and table assignment system.
• Must be able to read, review and understand seating charts.
• Basic mathematical skills are used frequently.
• May be required to work nights, weekends, and/or holidays.

The Host position requires the ability to perform the following:

• Strong ability to provide attention to detail.
• Carrying or lifting items weighing up to 50 pounds.
• Handling objects (including food and utensils), products, speaking over and operating phones.
• Standing, bending, stooping, and kneeling.
• Must be able to stay in one location at either the entrance or exit of the venue for long periods of time and safely/efficiently move about the entire facility.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.