Host - Budweiser Brew House

Xfinity Live!; St. Louis (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

A premier dining and entertainment venue in St. Louis is seeking a Host to provide exceptional customer service. Responsibilities include welcoming guests, managing reservations, and coordinating seating arrangements. Ideal candidates should have at least one year of customer service experience, strong communication skills, and the ability to interact positively with customers. This role may require working nights and weekends. Join us in creating lasting memorable experiences for all guests.

Qualifications

• At least one year of experience with customer service and/or hosting.
• Must speak fluent English, other languages preferred.
• Demonstrated ability to interact positively with guests.
• Must be able to read, review and understand seating charts.
• Basic mathematical skills are used frequently.
• May be required to work nights, weekends, and/or holidays.

Responsibilities

• Answer phones and take messages/reservations.
• Welcome and bid farewell to guests.
• Coordinate seating arrangements and assist guests.
• Greet guests in a friendly and upbeat manner and smile to ensure guest satisfaction.
• Communicate effectively with all guests.
• Communicate problems to management immediately.
• Coordinate seating arrangements to provide fast and courteous service to guests.
• Occasional bussing of tables when needed to expedite efficient seating of waiting guests.
• Anticipate needs of scheduled special parties.

Skills

Customer service experience

Communication skills

Ability to interact positively

Attention to detail

Basic mathematical skills

Basic math

Job description

Budweiser Brewhouse St. Louis
601 Clark Ave
Saint Louis, MO 63119, USA

Description

Budweiser Brew House is part of LIVE!, the premier dining and entertainment Districts in the U.S. The Budweiser Brew House is a three-level, 26,000-square-foot venue that offers an unparalleled beer and dining experience for baseball fans and visitors in St. Louis. The destination includes an outdoor beer garden, and a rooftop deck that puts St. Louis Cardinals fans within reach of baseball heaven.

Host Responsibilities include, but are not limited to:

• Answers the phones and taking messages/reservations.
• Maintaining an accurate wait when necessary.
• Welcoming guests when they arrive to venue and bidding goodbye as they leave to create a lasting positive experience.
• Greet guests in a friendly and upbeat manner and smile to ensure guest satisfaction.
• Communicate effectively with all guests.
• Communicate problems to management immediately.
• Coordinate seating arrangements to provide fast and courteous service to guests.
• Occasional bussing of tables when needed to expedite efficient seating of waiting guests.
• Anticipate needs of scheduled special parties.

Host Qualifications

• At least one year of experience with customer service and/or hosting.
• Must speak fluent English, other languages preferred.
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
• Reading and writing abilities are frequently utilized, often when recording and reviewing reservations and table assignment system.
• Must be able to read, review and understand seating charts.
• Basic mathematical skills are used frequently.
• May be required to work nights, weekends, and/or holidays.

The Host position requires the ability to perform the following:

• Strong ability to provide attention to detail.
• Carrying or lifting items weighing up to 50 pounds.
• Handling objects (including food and utensils), products, speaking over and operating phones.
• Standing, bending, stooping, and kneeling.
• Must be able to stay in one location at either the entrance or exit of the venue for long periods of time and safely/efficiently move about the entire facility.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.