Host - One Ranger Way Luxury Apartment

Texas Live!; Kansas City (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

Texas Live! at One Rangers Way in the Arlington Entertainment District invites a friendly Host to welcome guests, manage phone reservations, and coordinate seating with a Lone Star spirit.

This on-site role offers opportunities to interact with guests in a lively entertainment setting near the Texas Rangers and Dallas Cowboys venues. The position emphasizes excellent guest service, accurate wait management, clear communication with staff, and flexibility to work nights, weekends, and holidays as

Qualifications

• Minimum 1 year experience in customer service or hosting.
• Fluent English required; other languages preferred.
• Strong communication skills with guests and staff.
• Reading and writing abilities used for reservations and seating charts.
• Ability to read, review, and understand seating charts.
• Basic mathematical skills for seating and guest management.
• Availability to work nights, weekends and holidays.

Responsibilities

• Answers the phones and takes messages/reservations.
• Maintains an accurate wait list when necessary.
• Welcomes guests on arrival and bids them farewell to create a positive experience.
• Greet guests in a friendly and upbeat manner to ensure satisfaction.
• Communicate effectively with all guests.
• Communicate problems to management immediately.
• Coordinate seating arrangements for fast and courteous service.
• Occasional bussing of tables to expedite seating.
• Anticipate needs of scheduled special parties.

Skills

Customer service

Hosting experience

Fluent English

Communication skills

Reading/writing

Seating charts

Math skills

Nights/weekends/holidays

Tools

Reservation system

Job description

The sweet spot between upscale design and down-home relaxation. Between the excitement of extra innings and the fun of late-night outings. This is One Rangers Way, modern apartment living with a Lone Star spirit. Steps from the home fields of the World Series Champion Texas Rangers and the Dallas Cowboys in the heart of the booming Arlington Entertainment District, and adjacent to Texas Live!, One Rangers Way offers an exhilarating lifestyle like nowhere else. Don’t miss out on the chance to be at the center of it all!

Host Responsibilities include, but are not limited to:

• Answers the phones and taking messages/reservations.
• Maintaining an accurate wait when necessary.
• Welcoming guests when they arrive to venue and bidding goodbye as they leave to create a lasting positive experience.
• Greet guests in a friendly and upbeat manner and smile to ensure guest satisfaction.
• Communicate effectively with all guests.
• Communicate problems to management immediately.
• Coordinate seating arrangements to provide fast and courteous service to guests.
• Occasional bussing of tables when needed to expedite efficient seating of waiting guests.
• Anticipate needs of scheduled special parties.

Host Qualifications

• At least one year of experience with customer service and/or hosting.
• Must speak fluent English, other languages preferred.
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
• Reading and writing abilities are frequently utilized, often when recording and reviewing reservations and table assignment system.
• Must be able to read, review and understand seating charts.
• Basic mathematical skills are used frequently.
• May be required to work nights, weekends, and/or holidays.

The Host position requires the ability to perform the following:

• Strong ability to provide attention to detail.
• Carrying or lifting items weighing up to 50 pounds.
• Handling objects (including food and utensils), products, speaking over and operating phones.
• Standing, bending, stooping, and kneeling.
• Must be able to stay in one location at either the entrance or exit of the venue for long periods of time and safely/efficiently move about the entire facility.