Host/Greeter - My Neighbor Felix

Lotus Concepts Management; Denver (CO); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking enthusiastic hosts to join their dynamic team in a vibrant restaurant environment. This role is perfect for individuals who thrive in fast-paced settings and have a passion for exceptional customer service. As a host, you'll play a key role in creating a welcoming atmosphere, managing reservations, and ensuring seamless communication with the service team. With opportunities for career advancement and a supportive work culture, this position offers a chance to grow in the hospitality industry while providing memorable experiences for guests. If you're ready to make a difference and join a passionate team, this is the opportunity for you!

Benefits

Competitive Compensation

Career Advancement Opportunities

25% Discount at All Lotus Concepts

Paid Sick Leave

Health Benefits

401K with Company Match

Telehealth Program

Healthcare Discounts

Financial Wellness Coaching

Qualifications

• Experience in a host role within hospitality, preferably upscale.
• Exceptional customer service and communication skills.

Responsibilities

• Greet guests warmly and foster positive relationships.
• Manage reservations and optimize guest flow effectively.
• Assist guests with inquiries and concerns in a solution-oriented manner.

Skills

Customer Service Skills

Organizational Skills

Interpersonal Skills

Communication Skills

Team Collaboration

Physical Stamina

Job description

Position: Host/Greeter - My Neighbor Felix

Location: Denver, CO

Job Id: 193

# of Openings: 1

My Neighbor Felix in Lohi is seeking Hosts to join our team!

Qualifications:

• Previous experience in a host role within the hospitality industry, preferably in a high-end or upscale setting.
• Exceptional customer service skills with a friendly and approachable demeanor.
• Strong organizational skills to manage reservations and guest flow effectively.
• Outstanding interpersonal and communication skills, with a strong focus on conveying the whimsical and passionate nature of Lotus Concepts.
• Ability to thrive in a high-volume, dynamic, fast-paced environment while maintaining composure.
• Team player with the ability to collaborate effectively with colleagues and management.
• Physical stamina to stand, walk, and carry trays for extended periods.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities:

• Guest Relations: Greet guests with a warm and friendly demeanor, embodying the welcoming atmosphere. Foster positive guest relationships by anticipating needs, providing recommendations, and addressing inquiries with a commitment to the brand.
• Reservation Management: Effectively manage reservations, ensuring accurate seating arrangements and optimizing guest flow for both regular and special events.
• Communication: Maintain clear communication with the service team to ensure smooth transitions between seating and service.
• Guest Assistance: Extend assistance and information to guests, helping them navigate the guest experience and handling any guest concerns or issues with a solution-oriented approach.

Benefits:

• Competitive compensation and gratuity opportunities.
• Training and opportunities for career advancement within the restaurant industry.
• 25% discount at all Lotus concepts.
• Paid sick leave accrual.
• Health, dental, vision, accident, and life benefits upon eligibility.
• 401K with company match and fully vested upon eligibility.
• Total Advantage Package – An opt-in program providing telehealth, healthcare discounts, health advocates, and financial wellness tracks & coaching.